Author: Greg Beato

  • The Sex Lives of Your Neighbors

    In ancient Rome, handwritten copies of a daily gazette called the Acta Diurna were posted in prominent public locations to keep citizens informed on everything from military developments to the latest divorces—and you can bet which part was read most avidly. In colonial America, the New World’s first newspaper, published in 1690, made a splash by publicizing a rumor that the king of France had royally screwed his son’s wife.

    Even as today’s newspapers have evolved into more somber, self-important bastions of fact-checked objectivity—and that’s just the funny pages—they continue to devote considerable column inches to divorce and infidelity. But do they really cover such matters thoroughly enough? The bedroom tragedies and farces of public figures attract their share of enterprise reporting, but how well informed are you about the sex lives of your neighbors, co-workers, and random strangers you cross paths with every day? Unless those lesser-knowns augment their crimes of the heart with major felonies or especially colorful misdemeanors, the news media generally leaves them to Jerry Springer and his brethren.

    But while Springer applies Sisyphean vigor to his trade, even he can’t showcase every three-timing cheat and floozy in America. And that’s why websites like Dontdatehimgirl.com and Cheaternews.com are such a valuable addition to the journalistic firmament. Here, you will find spurned lovers posting unsparing accounts of the “dumpster dawgs” who’ve crapped all over their hearts and chewed up their self-esteem. You will find seething jilted women determined to expose the gummy seductresses who led their boyfriends and husbands astray.

    “This loser cannot hold a job and all he does is waste his money on roids. He takes so many drugs that his penis shriveled up and it is the size and width of a woman’s thumb. ATTENTION, LADIES STAY AWAY!” advises a correspondent at DDHG. “I dated Shrek for 3 years,” writes another contributor to the site. “Hes a CONTROLLING FREAK & a SERIAL CHEATER! He gave me HPV which led to cervical cancer & now i’m unable to have children! He contracted it from the TOOTHLESS TOWN WHORE named Cheryl.”

    Now that’s news you can use, especially since the most detailed dispatches include full names, photos, cell-phone numbers, email addresses, places of employment, and favorite hangouts of the alleged man-tramps and hussies. But while the mostly anonymous muckrakers who file such exposés provide some of the web’s most incendiary investigative reporting, they rarely receive praise for their journalistic enterprise.

     

    It’s an interesting irony. On the Internet, anyone can be a reporter, and millions of enthusiastic amateurs now give us even more news to ignore while we hunt for old Love Boat clips on YouTube. Not surprisingly, the citizen journalists who’ve received the most attention from the traditional media are those who insist they’re going to make the traditional media obsolete. Except for matters of style, however, most of these supposed pioneers aren’t all that different from those they hope to replace. They cover the same subjects. They employ the same basic journalistic conventions. Meanwhile, true innovators, like the contributors to DDHG and Cheaternews.com, are mostly ignored by the media mavens who spend their days pondering journalism’s future.

    In part, this is probably because they generally offer nothing more than their word as proof of their claims. But it’s also a question of scope. As with l’amour, so with journalism: Size matters. As Nicholas Lemann explained recently in the New Yorker, “Most citizen journalism reaches very small and specialized audiences and is proudly minor in its concerns.”

    Indeed, while most women aren’t very interested in which tattooed homewrecker has been eye-humping their husbands at the local bar, they do care deeply about which foreign nation the U.S. is currently screwing, or vice versa. Unless they’re not professional journalists, that is. Then, it’s usually the other way around—which is why newspapers have been hemorrhaging readers for the last fifty years.

    Outside the world of professional journalists and political bloggers, for example, few inquiring minds want to fact-check Tony Snow’s ass, or even know who Tony Snow is. But how many would like to humiliate their lying, cheating exes?

    The market for vengeance journalism has no limit, and it goes far beyond matters of the heart. Thanks to Platewire.com, chronic tailgaters, aggressive lane-changers, and jerks who treat school zones like NASCAR finish lines receive a more permanent rebuttal than the traditional one-fingered salute. Facsimiles of their license plates are posted, along with descriptions of their vehicles and a summary of their vehicular transgressions. At Ratemyteachers.com and Ratemyprofessors.com, students turn the tables on the classroom tyrants who make their lives a living hell.

    Of course, not every maverick citizen journalist who’s set up shop on the web is seeking revenge. There are some who, in the benevolent tradition of service journalism, grandly aim to improve the lot of their fellow man via helpful how-to lists and instructional guides. At pick-up artist sites like Fastseduction.com, and Themysterymethod.com, Jedi Master groin wizards play Oprah to legions of would-be Lotharios, inspiring and empowering them to shed their “AFC” (average frustrated chump) status and learn the art of speedy, commitment-free seduction. In the old days, men had to make do with corny pick-up lines, a paralyzing splash of Brut, and the promise of free drinks. Today, a vast curriculum for subverting “chick logic” and “bitch shields” is at their fingertips, and it has all been extensively field-tested, debugged, and streamlined by thousands and thousands of research volunteers.

    Naturally, a sort of arms race ensues. Thanks to the pick-up-artist citizen journalists, men get better and better at seducing and abandoning women. In response, the women create sites like DDHG and Cheaternews.com to throw new obstacles in their way. Like all wars, this one isn’t pretty. The correspondents who publish at these sites aren’t just looking to inform—they also want to punish and humiliate. “If you people dont want ur heart broken and ur bank cards stolen keep away from him,” writes one poster at Dontdatehimgirl.com, “my friend sharon tapped him once and he was putting on pantyhose and a dress.”

    No doubt the exposés at Dontdatehimgirl.com and Cheaternews.com hamper the efforts of some serial Romeos, and keep some of their potential prey from making unwise choices. Ultimately, however, one has to wonder about the aggregate impact of such sites. In a more genteel era, public shaming was an effective means of behavior modification. Now, however, in the age of YouTube and MySpace, when we cultivate attention by any means necessary, it’s often the quickest path to your own reality show. Perhaps if all the dumpster dawgs who appear on these anti-dating sites were politicians, ministers, and CEOs, the site might come closer to achieving its stated goals. But the supposedly shamed subjects are not politicians and CEOs—they’re dumpster dawgs!

    An appearance on Dontdatehimgirl.com or Cheaternews.com certifies their prowess as such, and thus, serves as an endorsement of sorts. Consider the photos of the jilters that the jilted post on these sites. Their faces bear none of the guilt or embarrassment or frustration of traditional mug shots. Usually, they’re just candid snapshots, swiped from dating-site profiles and MySpace pages: The men are smiling, preening, putting their best faces forward—and when juxtaposed with the stories of their alleged misdeeds, they only take on an even more confident, smirking, unflappable air.

    Last year, a Pittsburgh lawyer sued DDHG, claiming that the site had published defamatory statements about him. DDHG’s creator, a Miami-based publicist named Tasha Joseph, told a Massachusetts newspaper that “men call us every day to be taken off [the site].” But bad boys (and bad girls) have their admirers too, and perhaps this is one reason why many of the cads these sites showcase do little to rebut the charges against them—the attention is getting them dates!

    But even if such sites don’t always fulfill their journalistic mission, don’t expect them to go away any time soon. In fact, watch for mainstream publications to co-opt the concept. Case in point: the curious saga of Eric Schaeffer. This forty-five-year-old Manhattan-based filmmaker provides the gale-force gust of hot, self-actualized air behind IcantbelieveImstillsingle.com, a magnificently id-splattered chronicle of his search for a mate that measures up to his standards. Still, neither the site nor any other aspect of Schaeffer’s career was attracting much attention—until the gossip blog Gawker.com published an excerpt from ICBISS in which he explained why he only considers fertile women aged thirty-six or younger suitable spousal material.

    In truth, Schaeffer didn’t seem any more picky or neurotic than the average Manhattanite who posts a Craigslist personal ad, but perhaps because his posts could be attached to a real, identifiable person, they struck a nerve. Suddenly, the man whose last feature film grossed less than ten thousand dollars was the toast of the town. Women he’d dated dished their horror stories to Gawker. The New York Post wanted an interview. Salon.com, which had pretty much ignored his work for the last decade, reviewing just one of the five movies he released in that time, made him the subject of a tedious, four-thousand-word hatchet job that read like the longest and most rambling (albeit best-punctuated) Dontdatehimgirl.com post ever.

    Now, no doubt, Salon is busy searching for more nutty bachelors it can showcase in similar fashion. Faced with a choice between reading about Schaeffer’s exploits or important matters of state, its readers acted just like the Romans of 100 B.C. “[Salon’s] piece on how untalented, uninteresting and unattractive I am inspired 165 letters, all sent in by its readership,” Schaeffer gloated on his blog a few days after the story ran. “I don’t know what the final tally was, but by noon the other front page story, on [President] Bush, had gotten 29.”

  • Utterly Clueless, Ahead of the Curve

    Today, Tom Green’s profile in the world of pop culture is so marginal it’s easy to forget how prominent he once was. But in 1999, after MTV imported his eponymous show from Canada, the hyperactive slacker hit America like a virus. “He’s become famous faster than anyone I’ve ever been associated with,” exclaimed Brian Graden, head of MTV programming, in April 1999. That was a mere two months after Green’s show debuted on the network, and all the hallmarks of A-list stardom soon followed. Green guest-hosted Saturday Night Live. He made the cover of Rolling Stone. He landed a deal to write, direct, and star in his own movie. He married a major Hollywood star. And then the big fade commenced.

    But it didn’t happen because we tired of Tom Green’s shtick. To the contrary, our appetite for the sort of antics he displayed on his show—sucking face with a butchered lamb’s head, asking the prime minister of Canada to sign his balls, playing pranks on his long-suffering parents—has only increased.

    So when Green stopped production on his show at the height of its popularity—first to deal with testicular cancer, then to pursue a movie career—countless others stepped in to meet the demand for transgressive cathode mayhem. For the last six years, NBC has made squid guts and liquid sewage a key part of its prime-time lineup with Fear Factor. When Jackass: Number 2, the big-screen prankfest starring Johnny Knoxville and his wondrously shatterproof troupe of masochists, catapulted into theaters in late September, it grossed $29 million its opening weekend. Jackass spin-offs Wildboyz and Viva La Bam are MTV2 staples. And then, of course, there’s Extreme Makeover: Home Edition. It’s the only show on TV that features as much real-life wanton destruction as Green’s once did—and the only one with a host, Ty Pennington, who can scream as loudly, moronically, and incessantly as Green once did. (Where Pennington makes use of a megaphone to achieve his effects, Green mostly worked acoustic.)

    Ultimately, Green’s influence is felt most deeply on the Internet, on sites like YouTube and Google Video, where thousands of his aesthetic heirs upload clips of themselves spazzing out in their bedrooms, taunting security guards, and engaging in various other Greenian theatrics.

    Green himself is part of the Internet fray now, too. Last summer, with support from a company called ManiaTV, he started broadcasting a live call-in talk show from his living room four nights a week. So far, technical difficulties are more common than not, and his worldwide audience is only around twenty-five thousand people, a fraction of the millions who once watched him on MTV. Compared to his previous level of stardom, this may seem like a fairly mediocre prize. Still, Green commutes from his bedroom to his living room, no longer has to worry about network censors, and, if he feels like going on for an extra half hour any given night, he can. So maybe the Internet’s not such a bad place to be—in fact, it’s actually where Green was headed all along.

    Back in 1993, when only Al Gore and a few other techno-prophets knew what the Internet was, a twenty-two-year-old community college student in Ottawa, Ontario, was busy inventing its future—on a Canadian public-access channel. On his weekly, hour-long show, Tom Green did whatever it took to create a few visceral, visually arresting moments in no-budget, handheld fashion. He descended on city streets and shopping malls, saying things that people just don’t say in public, rubbing his “bum” against strangers, and otherwise invading their space with fearless abandon. He tortured his parents, painting their house plaid while they were away on vacation and dumping a severed horse head in their bed in the middle of the night as they slept. He harassed his best friend, Glenn Humplik, an amiable human punching bag whose unfortunate surname apparently gave him a tolerance for constant abuse. Slouchy and slack-jawed, swinging from catatonia to mania in the blink of a haunted, heavy-lidded eye, Green looked like a guy who’d end up stalking a beautiful blonde movie star, not marrying one.

    Somehow, this haphazard approach to TV worked incredibly well, perhaps in part because Green’s shtick wasn’t exactly revolutionary. In fact, his show was modeled very closely on the traditional late-night talk-show model. He interviewed guests on a studio set and ended with a musical performance by a local band. He and his crew performed short comic sketches, and he did man-on-the-street bits, too—just like one of his major influences, David Letterman. The affable, endlessly accommodating Humplik served as Green’s Ed McMahon-like sidekick.

    But while the Tom Green Show shared the same DNA as Letterman et al, it also bore a strong resemblance to COPS. There were long stretches of noisy, repetitive tedium, with Green screaming nonsense at strangers on the street, followed by bursts of inspired lunacy: a surprisingly clever ad lib on Green’s part, or a moment of inspired rage from a benign-looking soul whom Green had pushed too far.

    But compared to other lo-fi, vérité shows, like the Real World and even the amateur submissions of America’s Funniest Home Videos, the Tom Green Show seemed shoddily made. Segments often had no discernible rhythms or structures, and overall, the show’s aggressive artlessness didn’t play as faux-authentic contrivance—the work of self-conscious, shaky-cam auteurs—it just looked bad and cheap and incompetent. Where, one wondered, was the craft? Where was the desire to hone a comic premise until it reached its full potential, to perpetrate some ingenious, Candid Camera-style prank? Green just turned on his video camera and started throwing shit at the wall. If it stuck, great. If it slid, even better.

    For all its lazy, sloppy, and grating qualities, the Tom Green Show was also quite compelling. It didn’t matter if Green was donning scuba gear to dive for change in shopping mall fountains, or trying to convince his sweet, clueless grandmother that a box of neon-colored vibrators was actually a collection of kitchen gadgets, or simply smashing a platter of fresh meat with a baseball bat. More often than not, whatever he was doing was the most arresting thing happening on TV at any given moment, and restless channel surfers stopped and paid attention. Here was a show that adhered to none of the conventions that lent all TV programming, good and bad, a certain sameness. For a few months, at least, the Tom Green Show pulled off that rarest of TV tricks: It looked like nothing else on the tube. That’s why, after just a few episodes, it became a local cult favorite, then a hit on national Canadian cable, and ultimately, an MTV classic.

    So it was that, as the twentieth century ran down, Green had figured out where twenty-first-century entertainment was headed. Before Jackass, before Fear Factor and YouTube, Green proved that punch lines weren’t necessary. That plots weren’t necessary. Even the themes that unified similarly plotless clip shows, like World’s Wildest Police Chase Videos, weren’t necessary.

    Green’s efforts echoed the innovations of late-80s gonzo pornographers like John Stagliano and Ed Powers, who realized that their viewers weren’t particularly interested in storylines, dialogue, costumes, character development, or any of the other Hollywood conventions that the adult-film industry had traditionally aped. What drew viewers was raw, unrehearsed spectacle—unexpected moments—so that’s what Stagliano and Powers gave them.

    Demonstrating that what worked for porn videos worked even better on mainstream TV—where the competition for viewer attention was (and is) relentless—Green liberated his audiences from having to follow complicated storylines, or watch from start to finish, or even watch all that closely. No matter when you tuned in to his show, there was always some kind of confrontation or disturbing imagery, or at the very least, a skinny, disheveled slacker who appeared to be in the midst of a psychotic breakdown. After just six episodes on MTV, the Tom Green Show had established itself as the network’s highest-rated series.

    The show’s success marked the ascendancy of the amateur, bringing a punk-rock, DIY spirit to corporate television. Once Green became a certified network hit, the medium that had once been the most exclusive was suddenly accessible. Inspired provocateurs were no longer consigned to the ghetto of public access. A fifteen-year-old delinquent in the middle of nowhere could actually compete against Hollywood production companies—he just needed a handheld video camera, some wacky ideas, and the nerve to pull them off.

    Green’s time at the top didn’t last long. Like many other purveyors of ambush TV, who rely on unsuspecting individuals to pull off their tricks, he found that his new notoriety made guerrilla street theater difficult. The objects of his attention began responding to him not as a random lunatic, but as Tom Green, MTV icon. His bout with cancer and an unsuccessful foray into movies further sidetracked his career. His first run on MTV ended in mid-2000, and a 2003 resurrection of the show, in a somewhat different format, lasted only a few months before being canceled due to low ratings.

    Even so, Green’s initial success had a permanent impact on viewers, other rogue auteurs, and industry executives. It was suddenly clear that there was a lucrative market for all kinds of raw, surreal, caught-on-tape spectacles, no matter how slapdash or tasteless. For years, critics had accused TV executives of pandering to the lowest common denominator, but Green’s success proved that those execs were actually tight-assed gatekeepers. Even the scuzzy laughs and cheap thrills of Fox staples like Married with Children and World’s Wildest Police Chase Videos looked like Masterpiece Theatre compared to Jackass, Girls Gone Wild, Bumfights, and all the other DIY fare that followed in the wake of the Tom Green Show.

    While it’s been more than a decade since Green first went on public-access cable, the style of programming he helped pioneer is still in its infancy. As the Internet evolves, it will become only more prominent; nothing else delivers the same bang for the buck. In the same way that traditional print-media operations, with their large staffs, cumbersome production processes, and expensive payrolls, are trying to find success while competing against bloggers, who can amass sizable audiences at virtually no cost, traditional TV producers will also face the democratizing wrath of the Internet.

    When prime-time audiences ultimately splinter into pieces too small to underwrite the likes of Lost or even the Amazing Race, producers will turn to the kinds of shows that can aggregate eyeballs on a budget. In Nielsen terms, the twenty-five thousand nightly viewers at TomGreen.com is nothing; but what other regular producer of independent programming for the web—one that doesn’t involve naked women—can claim such numbers? Just a few years ago, few people believed that independent amateurs like DailyKos.com and Instapundit.com could crash the insular world of the news media elite in any significant way, but now, major players like Time and the New York Times have adopted the tools, techniques, and attitudes that such bloggers pioneered. Once again, Tom Green finds himself ahead of the curve.

  • The Man Who Plays George W. Bush

    The face of George W. Bush, sliced into eleven salmon-pink fillets, is neatly arranged on a six-foot banquet table in the sunken living room of a suite at the Venetian Resort in Las Vegas. This sounds like a liberal fantasy but in fact it’s a Republican one. The fillets are dusted with something that looks like coarse, blue- and red-tinted salt. Scissors, sponges, tongs, and other mysterious utensils complete this weird tableau. In a few minutes, makeup artist Mari Okumura will begin attaching the fillets, which are made out of latex, to the face of a comedian named Steve Bridges.

    Over the last four years, Bridges has appeared on The Tonight Show more often than anyone not named Jay, Kevin, and maybe Gilbert, but if you saw him now, in his natural state, you wouldn’t recognize him. For the record, he’s approximately six feet tall, lanky, with fine, brown, thinning hair and light blue eyes. Dressed in a white v-neck T-shirt, jeans, and black ankle boots, and sporting a black corded necklace, the forty-two-year-old looks safely hip, like, say, a drummer in a Canadian rock band.

    As he settles into a canvas director’s chair in front of the presidential facial buffet, he picks at a plate of black beans and peppers and worries about the state of his voice, which is scratchy from a cold. Then, for the next two hours, he closes his eyes and goes into standby mode, not quite unconscious but definitely conserving energy, as Okumura transforms him into the most powerful man in the world.

    On a table in the corner, there are color photos of the real President Bush for reference. Okumura moves quickly and surely, patting simulated cheeks and chin flesh onto Bridges’ face with her fingers, tweezing a tiny nugget of adhesive from the nostril of his new nose. The flecks of blue and red on the facial prostheses are there to approximate the ruddiness and depth of real sixty-year-old skin. Once Okumura has secured all of the pieces to Bridges’ face, she applies a topcoat of a more flesh-like color with an airbrush, then adds nuance and detail using several fine-bristled brushes and numerous shades of makeup and powder.

    Upon completion, Steve Bridges is to George W. Bush what the canals in front of the Venetian are to the actual canals in Venice: The likeness is not exact, but it’s a pretty spectacular simulation just the same. Because Bush’s face is essentially piggybacking on Bridges’ face, the resulting mug is a little oversized. And from some angles, Bridges has the plasticky, oddly tinted look of an aging movie star who’s had too much work done. But from across a room, or even closer, when Bridges assumes that familiar dusty drawl and starts cupping and pushing his hands in an effort to shepherd wayward thought fragments into something like a complete sentence, he does Bush as well as Bush does, maybe even better. The strong, crooked beak and untended eyebrows? That hardscrabble, are-you-shittin’-me squint? They’re all there.

    To complete the effect, Bridges changes into a crisp navy suit and fastens a tiny American flag pin to its lapel. He’s ready for business. Tonight, that means entertaining fifteen hundred or so attendees at an open-bar reception sponsored by Cadillac, which is part of the International Limousine and Chauffered Transportation Show. When Bridges arrives outside the vast banquet room where the reception is taking place, a half-dozen Cadillac executives crowd around him, eager to shake his hand and snap photos.

    In the real world, far beyond the glow of the Strip, morgues in Iraq are overflowing as the sectarian violence there escalates. Here at home, the Dubai ports deal has prompted bipartisan outrage. Republican officials are distancing themselves from their leader and Bush’s approval rating has hit an all-time low. But at the Venetian, his facsimile is the most popular man in the building.

    “Is it OK if I put this Cadillac pin on you?” asks one pompadoured bigwig. When Bridges gives his assent, the man attaches the pin to Bridges’ lapel with great care and deference, just below the American flag pin.

    “Can we get a photo of you all together?” asks a photographer for a trade publication.

    There’s a moment of indecision about how best to set up this shot; then Bridges gets presidential. “How about right here?” he says, pointing to the wall, and the executives nod vigorously, like it’s the smartest thing anyone’s ever said.

    A few minutes later, when Bridges enters the banquet room to the strains of “Hail to the Chief,” the leading lights of the international limousine and chauffered transportation industry stand as one and cheer like fat ladies at an Il Divo concert.

    Bridges smiles and waves as he strides across the stage. “First I want to thank you for having me,” he exclaims after settling himself behind the podium. “And third, I want to apologize for forgetting my second point.”

    He goes on to thank Cadillac for pimping his ride, and the crowd roars. One guy whips out his cell phone, punches in a number, and proceeds to repeat every line Bridges utters to the person on the other end of the call. Unlike the real Laura Bush, who stole the show at last year’s White House Correspondents’ Dinner with her same-sex horse-milking joke, Bridges works clean. Telling G-rated jokes to a couple thousand drunken car salesmen and limo drivers on holiday in Sin City may sound like a recipe for disaster, but Bridges maintains complete command of the room. “I’m a uniter, not a divider,” he asserts, bear-hugging each syllable with folksy evangelical fervor, then cuing up his punchline with a pause and trademark Dubya head-bob. “Seriously, I can’t divide.”

    Many of Bridges’ jokes satirize Bush in this fashion, but no one would mistake him for Dick Cheney on a quail-hunting expedition. Instead he aims very, very carefully. Domestic spying? Outing CIA agents? The heckuva job Brownie did in the wake of Hurricane Katrina? Jon Stewart and his late-night colleagues have been gorging on such fare for months, but Bridges doesn’t even take a nibble. Instead, his act is more homage than critique, a tribute to Bush as the charismatic dunce who’s cagier than he seems. When Bridges finishes at the Venetian, dozens of people surge forward to meet him.

    Meanwhile, in the nation’s capital, the handlers for the real commander in chief are planning a new strategy to improve his image: a series of April roadshows that will present the president in a looser, more playful manner. The Washington Post will eventually dub this the “let-Bush-be-Bush strategy.” Apparently the president is determined to give Steve Bridges a run for his money.

    In the midst of his 1999 campaign run, the man who was once a Yale cheerleader scuffed up and spit-polished his Texas twang. Shortly before he was elected, he bought a sixteen-hundred-acre pig farm in Crawford, Texas, and transformed it into an old family homestead, complete with a man-made lake stocked with largemouth bass cross-bred so that they’re easy to catch. When Bush became president, a private think tank, the White House Office of Strategic Initiatives, was established to tell him what to think. Five speechwriters were hired to tell him what to say. Sometimes accused of being fed lines through an earpiece when speaking in public, he is most engaging during carefully choreographed pieces of reality TV: landing jets on aircraft carriers, liberating designer turkeys from Iraq, fielding canned questions at invitation-only town hall meetings that have been carefully cast, scripted, and rehearsed. To play the president of the United States, George W. Bush is paid $400,000 each year.

    To play George W. Bush, Steve Bridges earns substantially more. His fee for a private appearance like the one at the Venetian is $18,500. Bridges only pockets a portion of that—his manager, his makeup people, and booking agencies get a cut as well—but he averages around ten to fifteen engagements a month. In addition, The Tonight Show provides a weekly check to keep him on exclusive retainer.

    There are other surrogate Bushes who’ve been at it longer than Bridges has, but none who’ve been quite so successful. However, were it not for a chance encounter with a talent manager named Randy Nolen, this probably wouldn’t be the case. Just as it now takes an army of advisors, consultants, work wives, counselors, media directors, and spokesmen to make a president, these days it takes more than one man to make a successful presidential impersonator. Randy Nolen is essential to the operation—he is Steve Bridges’ Karl Rove, the man with the plan to turn a promising, but incomplete performer into the top man in his profession.

    Like Rove, Nolen is a fifty-five-year-old former whiz kid who never finished college. He wears wire-rim glasses, he’s graying at the temples and receding on top. Officially, he’s Bridges’ manager, but he likes to think of himself as more of a collaborator, a developer of talent, just as Rove does. Both men are energetic and focused, but unlike the pasty Rove, Nolen is tanned and tranquil, with a ready smile. And while Rove has a reputation for being ruthless, sneaky, cynical, and vindictive, the mastermind of whisper campaigns and dirty tricks, Nolen is quite candid. Even worse, he’s nice. In theory, at least, that quality is a huge liability in his profession, but he seems to have overcome whatever obstacles it’s presented.

    Nolen got his start in the entertainment business in 1972 when, at the age of twenty, he turned his father’s struggling restaurant in Madison, Wisconsin, into a successful rock ’n’ roll nightclub. In the late 1980s, Nolen established his own talent agency, representing around twenty performers—jugglers, ventriloquists, comics, and singers—most of whom worked in the under-the-radar but increasingly lucrative niche serving meetings, conventions, and other private engagements.

    In 1992, Nolen took on a real-estate professional named Tim Watters. Watters couldn’t juggle or sing, but he did bear a striking resemblance to Bill Clinton. While Nolen was initially skeptical about working with a celebrity impersonator—“Look-alikes get booked at the county fair for $750,” he explained—he changed his mind after Watters displayed a knack for comedy. “A lot of look-alikes smile and wave at corporate receptions and that’s it,” Nolen said.

    Though he had no interest in managing three-dimensional wallpaper, Nolen felt Watters had the potential to do more than that. To help Watters develop his performance skills, Nolen enlisted a comic named T.P. Mulrooney for a crash course in the craft of stand-up. Like the real Clinton, Watters was a quick study. He could sell a line, charm an audience, and conjure the spirit of the man from Hope, Arkansas. Reportedly, he even once prompted a double take from Hillary. In 1996, his best year, Watters played 177 private shows, grossed more than one million dollars, and landed a role in the movie Contact.

    Then came Matt Drudge and his Code Red buzzkill. In the public sector, Monica’s stained dress turned Clinton into the star of every late-night monologue for the next two years, but in the meetings-and-events realm, where any act more controversial than the average Successories poster is considered taboo, it was a problem. “In 1998, Tim’s gigs dropped to around six a month,” said Nolen. “That’s still very good for a performer in the private sector, but it was nothing like it was.”

    But it wasn’t just Monica who was holding Watters back, Nolen believed. Over time, the former real-estate agent had developed, in Nolen’s opinion, a solid twenty minutes of material. Unfortunately, his act lasted thirty. “I was always trying to get him to hire writers, but he didn’t want to invest money in that,” said Nolen. Instead, Watters insisted on writing most of his material himself. “He was good, but I felt the act could go further.”

    Still, Watters showed Nolen that presidential impersonators were a perfect fit for the private market. There, audiences didn’t necessarily share the same taste in entertainment; they just happened to be at the same event. The president was a figure everyone recognized, one of the last true superstars. But who best to play the part? Saturday Night Live didn’t rely on accidents of physiognomy when casting presidential impersonators, and Nolen began to think that he needn’t do so either. The factor that had traditionally defined value for look-alikes—their striking resemblance to a famous person—wasn’t really that important. What mattered, Nolen decided, was stage presence. Everything else could be outsourced. A prosthetic makeup artist could perfect the look. A writer could produce the jokes.

    Nolen had begun to think like Karl Rove. As detailed in the book Bush’s Brain, when Rove first identified George W. Bush as a potential political candidate, Bush knew more about major-league baseball statistics than he did about public-school budgets. He cared more about major-league-baseball statistics than he did about public-school budgets. But he was also engaging, he had family connections, he knew all the right potential donors, and he had stage presence. Everything else could be outsourced.

    In 2001, shortly after September 11, Nolen found his Bush. “I was calling a booking agency on behalf of one of my clients,” he said. “When I was put on hold, I heard Steve doing his impressions. He really had Bush down, I thought, so I wanted to find out more about him.”

    At the time, Bridges was thirty-seven years old. He was living, it turns out, a life that was in some ways the opposite of the president’s. As a young man, he’d been full of serious purpose. The son of a Baptist minister, he had plans to follow in his father’s footsteps, first earning an undergraduate degree in theology, then a master’s in education while working as a part-time youth minister in Fullerton, California. As he grew older, however, he realized that what he really wanted to do in life was fool around. “During that last year at the church I was doing more and more comedy,” he said. “I asked people what they thought and they all said, ‘You gotta go for it. Your impersonations are good.’ ”

    For the next decade, Bridges worked steadily, mostly in the private sector where his clean brand of comedy was in higher demand than it was in the clubs. But it was a tough way to make a living. Sometimes he took day jobs to make ends meet—working the counter at a deli, mowing lawns. When Nolen contacted him, he was renting a room in someone else’s apartment. “Like most comics, I’d been looking for some kind of a break,” he said. Suddenly, someone was telling him he could book fifteen gigs a month, appear on The Tonight Show, land roles in movies. All he’d have to do was learn to delegate.

    “The more I thought of putting together a forty-five-minute show that was just one character, the more I was like, ‘Yes, let’s hire writers,’” said Bridges. First, however, came the face: In contemporary politics, appearance always trumps content. To create Bridges’ new look, Nolen hired prosthetic makeup artist Kevin Haney, a movie-industry veteran who’s won an Oscar for his work on Driving Miss Daisy, turned the elfin Martin Short into porky talk-show host Jiminy Glick, and, in the early 1980s, worked on the low-budget horror favorite, Basket Case.

    But as hard as it may have been to design a tiny, murderous Siamese twin monster who lives in a basket, simulating the face of someone as instantly recognizable as George W. Bush presented a unique challenge. If Haney didn’t nail the resemblance, the world would easily see it: Bush was simply too well-known to get it wrong. The development process took three months. The result of those initial efforts was a latex mask that looked like Dubya’s face on the outside, while snugly conforming to Bridges’ face on the inside.

    If the Supreme Court had ruled in favor of Al Gore in 2000, a single-piece mask may have been sufficient. But it didn’t offer enough flexibility needed to play a president whose face actually moves. So Haney deconstructed the mask into eleven smaller pieces. This gives Bridges the opportunity to wink, smirk, squint, glower, waggle his eyebrows, and generally contort his faux features in whatever way an occasion demands, just like Bush does.

    Once they’d perfected the look, Nolen hired a group of writers, led by comedian Evan Davis, to help Bridges approximate Bush’s unique brand of lexical alchemy. “Basically, it ends up costing us around a thousand dollars for a minute of new material,” Nolen says. So far, he’s invested more than $150,000 in the writing alone. Here, Bush has him beat—the highest-paid White House speech-writer earns $161,000 annually, and throughout his reign, Bush has always employed at least three speechwriters and sometimes as many as five.

    But Nolen has arguably gotten a better return on his investment. Bridges debuted as Bush in early April, 2002, first at a series of local and state election wrap-up parties in Illinois, then at several showcases for private-event bookers around the country. By the end of the month, Judy Woodruff was interviewing Bridges on the street in front of the White House for a segment that appeared on CNN’s Inside Politics. That summer, he made his Tonight Show debut, and in the fall, he started playing private engagements for a ten-thousand-dollar fee. This figure soon rose to $18,500, and in the fall of 2004, when Bridges was in peak demand due to the presidential race, it hit twenty-five thousand dollars.

    Nolen and Bridges have talked about releasing a DVD, and sometimes, especially when he’s working out new material, Bridges plays a comedy club in the Los Angeles area as Bush. Except for his appearances on The Tonight Show, however, he mostly stays out of the public realm of entertainment; corporate shows and other private events are his bread and butter. “I think if he did public shows or a college tour, people would yell things, try to disrupt him,” says Nolen. “He doesn’t need anyone throwing pies at him, or anything like that.”

    To this end, even President Bush himself has weighed in. In February 2003, just a few weeks before the invasion of Iraq, Nolen and Bridges received an invitation to the Oval Office. “It was surreal,” says Bridges. “We were giddy as schoolchildren.” Bush said he appreciated the humorous-but-polite tone of Bridges’ portrayal, and even invited him to do some fishing in Crawford. “He also gave us some advice,” said Nolen. “He said we should be careful about how we use this, because in the wrong hands, there was a chance it could be used against the best interests of Americans.”

    So far, however, in the insular, relatively controlled realm of private entertainment, Bridges has only been a force for unity. When Norman Lear hired him to play a birthday party for his former production partner, he had a roomful of

    Hollywood liberals in hysterics. “Dustin Hoffman was doubled over laughing the whole time,” said Nolen. At a book-signing event that Jerry Seinfeld organized, Eliot Spitzer, attorney general of New York and a front-running Democrat in this year’s race for governor, loved Bridges’ routine.

    “I remember one lady who told me to go
    F- myself, but that hardly ever happens,” Bridges said. “Usually, it’s the other way around. People are speechless. They’re stuttering. They know I’m not the real president, but they love him so much they just can’t stop hugging me. I’ve even had a few women grab my butt.”

    One person who has yet to succumb to Bridges’ charm, however, is fellow fake president Martin Sheen. Last year, Bridges was asked to appear at a charity benefit in Beverly Hills. “The people who were organizing it were trying to get Martin Sheen to come out and make an appearance with Steve,” Evan Davis recalled. “They were asking me if I could write some lines that Sheen could say about Steve’s impression of the president. But then they called back and said, ‘Martin Sheen will not be seen on the same stage with someone who even looks like Bush.’ ”

    Team Bridges is a bipartisan affair. Nolen and Bridges are conservatives; Evan Davis and many of the other writers are liberals. Ultimately, however, they insist that Bridges’ act is nothing more than entertainment. “For me this is not about politics at all—this is comedy,” Bridges insisted. “Our goal is to keep the act non-partisan and fun,” echoed Davis. “I deal in character and relationships. That’s where the humor comes from.”

    For some liberals, however, a simulation as accurate as Bridges’ is too compelling to deploy in such gentle fashion; it’s like using a sixteen-wheeler as a grocery cart. “We’ve received a few calls from Democratic candidates to basically bash President Bush,” Nolen said. “I got a request for Steve to read a script as part of a classroom project for young kids. The whole thing is anti-Bush—we’re not even going to respond to it. We’re not any sort of political arm of the president, but we want what we do to be respectful.”

    Sometimes, Nolen said, they wonder if they cross that line, but they really shouldn’t worry: Bridges is the best ambassador the president has. Indeed, during the photo op that followed Bridges’ performance at the Venetian, a woman made a telling remark. “We hope you take over for the guy who’s in there now,” she exclaimed, clearly fed up with the genuine article but nonetheless smitten with his latex doppelganger.

    That’s because Bridges isn’t playing Bush circa 2006. Instead, he’s playing an earlier, more appealing Bush, a Bush unsullied by history. His Bush is the cocksure charmer who doesn’t take himself too seriously. The middle-aged corporate slacker who cluster-bombed sentences into verbal rubble but would be hard pressed to find Iraq on a globe.

    The testy, defensive Bush who insists that secret wiretaps are necessary to protect freedom and liberty does not exist in Bridges’ universe. Neither does the Bush who treats his constituents like slightly deaf koala bears as he explains for the umpteenth time why he can’t simply wave a magic wand at gas pumps to reduce the price of unleaded.

    Instead, Bridges offers an apolitical Bush, which, while it may be unintentional, is a stroke of political genius. Divorced from actual experience, the president’s charm goes on the offensive again. Campaign-trail Bush re-emerges, and it’s 1999 in America, a return to the peace and prosperity of that era.

    None of which seems lost on Republican party officials. Bridges is a favorite of the Republican Eagles, a super-elite Republican National Committee group of the party’s most generous donors. During the Republican National Convention in 2004, Dick Cheney was the opening act at an Eagles function, and Bridges closed the show. More recently, Bridges almost served as a replacement for the real deal at another RNC function. “We received a last-minute call from the people who plan events for them,” Nolen explained. “There was an event the president was scheduled to attend—both a reception and a dinner. But he couldn’t make the dinner, and [the planners] thought, ‘Well, these donors are going to be disappointed—can we get Steve Bridges to fill in for him?’ ”

    Bridges already had an engagement booked—these days, with the help of Kevin Haney’s facial prosthetics, he also now impersonates Arnold Schwarzenegger—so he couldn’t help out on that occasion. But in the future, who knows?

    At Backwardsbush.com, a clock counts down the days, hours, minutes, and seconds left of Dubya’s reign. When it finally zeroes out on January 20, 2009, Bridges’ lucrative career as the leading George W. Bush impersonator won’t grind to an immediate halt—six years after Bill Clinton left office, Tim Watters still gets gigs. But George W. Bush will no longer be the world’s most powerful and recognizable figure; someone else will assume that mantle. And, thus, the job of top presidential impersonator will be in play too.

    Like incumbents everywhere, however, Steve Bridges is not prepared to give up his office so easily. Instead, he aims to be the first three-term president since Franklin Delano Roosevelt.

    During the 2004 election, Kevin Haney created a John Kerry face for Bridges, so if the Massachusetts senator makes another run in 2008, Bridges is ready to go. He does the voices of Al Gore, Howard Dean, and John McCain too, and believes he can adapt to any electoral outcome. “We actually considered, in sort of a lighthearted moment, of having Steve do Hillary,” said Nolen. “He thinks he can get the voice down.” In the end, though, they chose an alternate plan. If Hillary wins the 2008 election, Bridges will play Bill and they’ll find a woman to play Hillary.

    But perhaps in simply impersonating the president (or the first gentleman), Bridges is setting his goals too low. No one expects the commander in chief to be an operating system anymore; an interface will suffice. In this manner, Bridges excels. He can play to a small group of executives, or a huge TV audience. He can take a line he’s said a hundred times already and still make it sound fresh. The camera loves him. Corporate America loves him. He’s even big in Dubai, where a businessman recently paid him fifty thousand dollars to play at an economic summit.

    Bridges doesn’t have a famous father, but with the help of Kevin Haney, he’s a very familiar brand nonetheless, and potentially, the ultimate end-run around the Twenty-second Amendment. Bush could run again! Only it wouldn’t be Bush, it would be Bridges. Somewhere in Malibu, Martin Sheen is praying Karl Rove hasn’t thought of this yet.

  • The 600 Million Dollar Man

    Jared has a last name, but like Michelangelo, Madonna, and Saddam, he doesn’t need one. When I say “Jared,” you know I’m not talking about actor Jared Leto or Pulitzer Prize-winning author Jared Diamond. Those guys have their constituencies, but uninym status? There’s only one Jared who can make that claim: Jared the Subway Guy, the innovative weight-loss adventurer who, thanks to his ability to shed pounds while eating nothing but fast food, stands as the most improbably enduring icon this new millennium has produced.

    Sisqo, we hardly knew ye. Crabby British lady from The Weakest Link—what was your catchphrase again? These days, celebrity is as ephemeral as a wrinkle on Joan Rivers’ brow. But six years after Jared’s first commercial aired nationally, in January 2000, his special brand of reduced-calorie charisma remains in high demand. “I’m on the road around two hundred days a year,” Jared told me over the phone recently. He was at the Denver airport, en route to Seattle to represent Subway at a Seahawks game. A few days earlier, he’d been in California with Governor Arnold Schwarzenegger, kicking off a campaign against childhood obesity. When he visited Washington, D.C., last April, as part of an American Medical Association lobbying effort on cardiovascular disease, Senator Barack Obama did a double-take in the halls of the Capitol, then called him over. (“He loves Subway’s new toasted subs,” Jared reports.) At a hotel buffet in Hawaii, Jerry Seinfeld got a little starstruck when he recognized the mythic sandwich pitchman in the omelet line. “This big smile spread across his face, and he said, ‘You’re Jared, right?’ ”

    Such fame generally requires one to star in a few hit movies, or at least an unauthorized sex video with extensive Internet distribution. Lasting fame is even more elusive; like weight loss, it’s harder to maintain than achieve. But Jared has made it look exceedingly easy. He estimates that he’s shot around thirty-five to forty national commercials over the course of his career, including ten in 2005. (He also appeared in another two dozen or so regional ads.) Most of these commercials were thirty-second spots; some were only half as long. Add them all up, and you can’t help but think of the Warhol cliché: Jared’s fame is literally built on approximately fifteen minutes of exposure.

    Of course, Jared’s commercials air thousands of times each year, at all hours of the day, across multiple channels. In today’s vast TV universe, shows like Yes, Dear can run forever without making a single cast member a household name, even in the households of CBS network executives. But unless your TV is a goldfish bowl, you’ve seen Jared holding up his old blue jeans and extolling the virtues of Subway. “We took a trip to the Arctic Circle,” he told me, recalling a journey through Alaska. “This one village we went to, the closest Subway was more than five hundred miles away. But because they get satellite TV, all the kids there knew who I was.”

    Somewhere in Milford, Connecticut, where the Subway chain is based, there are men and women who literally get paid to market baloney. (Or, as they might put it, “bologna.”) In the late 1990s, they were, in the words of Subway co-founder Fred DeLuca, “firmly convinced that consumers were not interested in food that was low-fat.” And, indeed, even after exposés like Fast Food Nation and Supersize Me, fast food remains appealing specifically because it’s not low-fat—it’s greasy, salty fare that tastes like artery-clogging indulgence, not deprivation.

    But as DeLuca explained in a 2002 interview with QSR, a fast-food trade journal, two things happened that helped Subway change its mind about the marketability of healthy fast food. First, a Houston franchisee started promoting the fact that Subway’s menu included seven sandwiches with fewer than six grams of fat. Then, after that franchise enjoyed a significant jump in sales, Subway incorporated the concept nationally. That’s when Jared, a twenty-year-old student at Indiana University, happened to notice a “seven under six” sign at his local Subway.

    At that point, the business major was morbidly obese: 425 pounds and gaining. His knees and shoulders ached under the load of all that weight. There were courses he didn’t take because they were held in classrooms where the seats could not accommodate him. He required two parking spots for his car—unless he could open the driver’s door completely, he couldn’t get out.

    Ironically enough, the local Subway, which was literally on the other side of a wall of Jared’s apartment, was part of the problem. It was open till three a.m., and he used to feast there on steak sandwiches with extra cheese. But when he saw the “seven under six” sign, he decided to forsake such treats for healthier choices: a small turkey sandwich (no cheese or mayo) for lunch, and a large veggie sandwich for dinner. About one year and seven hundred Subway sandwiches later, he’d lost 245 pounds. Subway franchisees in the Chicago area learned about his success via a brief mention in Men’s Health magazine and produced a TV ad for the local market. “The national people never bought into it until they saw that it was interesting to consumers,” DeLuca told QSR.

    Indeed, while Jared’s star was rising over Chicago, Subway’s national team was focused on a campaign featuring Billy Blanks, the fitness trainer who masterminded the Tae Bo craze by mixing ballet, boxing, martial arts, and hip-hop. When it came to selling hoagies to couch potatoes, though, the former superheavyweight kicked the former karate champion’s perfectly toned butt. Fan mail flooded corporate headquarters. The Oprah Winfrey Show, Today, and Good Morning America supersized Jared’s renown. In the first year that Subway broadcast its Jared commercials, sales rose by nineteen percent.

    Jared is fairly circumspect about what Subway pays him. A couple of years ago, in a Washington Post article, he said his earnings would make him a “future millionaire.” All he would tell me with regard to his salary was, “They treat me very well.” No matter how much he’s earning, though, it’s likely that he’s underpaid. Consider that Advertising Age reported in July 2005 that “Subway executives have said when ads featuring [Jared] stop running, sales dropped as much as ten percent,” and that Subway’s revenue for 2004 topped $6 billion. This suggests that Jared is worth as much as $600 million a year to the chain. So it’s no surprise that Subway remains committed to him. What is curious is the public’s enduring interest in the guy.

    Let’s face it—in the canon of commercial pitchmen, Jared doesn’t exactly leap out at you. Hell, in the canon of guys hanging out at your local Best Buy, Jared doesn’t exactly leap out at you. He lacks, for example, Ronald McDonald’s sartorial daring. He has none of the Pillsbury Doughboy’s infectious joie de vivre, or Mr. Whipple’s riveting psychosexual turmoil. Unlike Jimmy Dean, there’s no music career, however dimly recalled, bolstering his reputation. What Jared does offer is a dramatic and inspiring personal story, one with a touch of irony, too: Not only did he lose 245 pounds in just eleven months, but there were no sit-ups involved, no steamed broccoli or soy-protein smoothies—just fast food, pure and simple! It’s diet porn with a punch line, an urban myth that’s actually true.

    But as irresistible as that story may be, it’s a short one, and it’s been going on now for six years. Where’s the sequel? Or even a single plot twist? Jared 2006 is essentially the same as Jared 2000. His is not an Oprah-esque saga involving the loss and gain and reloss of, cumulatively speaking, hundreds of pounds. He hasn’t slapped an ex-con Harley Davidson salesman in the face at an airport, à là Richard Simmons. He’s never even changed the style of his glasses.

    Jared himself attributes his enduring popularity to his authenticity. “I’m not an actor,” he said. “People know what I did was real. When I look back and ask why am I still doing this six years later, that’s one of the only reasons I can think of.” But there’s more to it than that. This is the age of reality TV, after all; prime time is infested with real people scratching and clawing their way into our consciousness. They’re as subtle as silent movie stars, spewing their neuroses all over your flat-screen.

    Jared, on the other hand, evokes an old-fashioned TV professionalism. He’s calm, informal, never hurried. He’s never had a snappy catchphrase, and thus, people have never tired of his snappy catchphrase. He’s also so demographically limber his parents ought to get some kind of advertising award for concocting him. While he grew up in Indianapolis, he seems at home anywhere there is a mall and a Subway. Which is to say, everywhere.

    Those tiny wire-rim glasses of his? Definitely blue-state. The fact that he once weighed 425 pounds? You can’t get any more red-state than that! Women like him, but not in a way that makes their boyfriends or husbands jealous. At twenty-seven, he’s youthful, but there’s something sort of middle-aged about him, too. He knows how to play to schoolkids, politicians, whoever. When he holds up those old size-60 blue jeans—they’re so big, they look like a shower curtain with legs—everyone responds.

    But perhaps what’s most extraordinary about him is his willingness to remain average. The first rule of accidental fame, after all, is that you must try to exploit and extend your celebrity, however possible. But Jared has not only not gone Hollywood, he hasn’t even gone Planet Hollywood. He lives in an Indianapolis suburb with his wife, Elizabeth. If he’s ever had a desire to pursue a career in Rob Schneider movies or go on a drunken bender with Nicole Richie, he’s successfully resisted it. He hasn’t remodeled his face à là Paula Jones, or tried to establish himself as a makeover show host or infomercial fitness equipment guru. He’s simply stuck with what made him famous in the first place: low-key, matter-of-fact commercials for Subway. Year after year, he remains on message, as stalwart as the Nike swoosh or the McDonald’s arches, a logo made flesh.

    And certainly his mission is far from over. Because of the public’s response to Jared and his ads, Subway went from halfheartedly pointing out that some of its sandwiches happened to be low in fat to fervently promoting health as a key part of its identity. It developed additional low-fat sandwiches, and added salads and other health-oriented menu items, such as a line of products for carb-counting customers. It also helped for customers to keep track of how many calories they were consuming, right down to each slice of cheese. And perhaps the most significant sign of success with this approach was that other fast-food chains began adding healthier choices to their menus.

    Nonetheless, all those salads with dressing on the side have yet to have an impact on the nation’s collective waistline. According to the Centers for Disease Control and Prevention, about two out of every three adults in the U.S. are overweight or obese. It also estimates that fifteen percent of six- to nineteen-year-olds are overweight. “Obesity is a bigger problem now than it was six years ago,” said Jared. “So I think that keeps my story relevant.” And unlike a lot of celebrities, Jared actually wants to be a role model. “I see how keeping my weight off, and staying on the road and talking to kids, inspires other people,” he said. “When I was at my heaviest, my self-esteem was so low. I never expected to be able to give hope to somebody. It’s such a fantastic feeling.”

    In TV years, Jared is a mere toddler compared to other average-guy advertising icons. The six years and sixty to seventy national and regional commercials he’s got under his (size 34) belt are still no match for Dick Wilson, aka Mr. Whipple, who shot 504 ads for Charmin toilet paper between 1965 and 1989. Dave Thomas, founder of Wendy’s, appeared in more than eight hundred spots for his hamburger chain. Jared’s life expectancy on TV, however, looks promising. “We expect he’ll be with us for a while,” said Subway PR specialist Mack Bridenbaker.

    Indeed, Jared is more than a corporate pitchman now, and more than an evangelist for healthier eating. He’s transcended those roles to become a living symbol of change, a vivid reminder that people can radically transform their bodies, and, along with that, their lives. In a way, he’s a contemporary version of Charles Atlas, the entrepreneurial bodybuilder who, via his “dynamic tension” system, promised spectacular transformation. At a time when America was a land of hungry young immigrants eager to bulk up and prove their strength, the target audience was ninety-seven-pound weaklings who were tired of getting sand kicked in their faces. Now, in the land of supersized plenty, the audience is three-hundred-pound endomorphs who, instead of longing for pecs the size of Big Macs, would settle for being able to see their feet again. To them, Jared offers regular, thirty-second glimmers of hope. Charles Atlas’ first ads appeared in 1929; his image is still today used to sell his system. Perhaps, after six years, Jared is just getting started.

  • The Sweet Taste of Liberty

    Until June 14, Camp Gitmo, the U.S. military detention center at Guantanamo Bay, Cuba, was a controversial prison—to some, a necessary response to the war on terror; to others, a Bermuda Triangle of legal rights where suspected terrorists serve indeterminate sentences—but still, in pretty much everyone’s mind, a prison. Then, Senator Dick Durbin, a Democrat from Illinois, likened the interrogation techniques that Guantanamo’s proprietors sometimes employ to those used “by Nazis, Soviets in their gulags, or some mad regime.” Critics of this assessment responded quickly, emphatically, and with a surprising degree of culinary discernment. Not only was Guantanamo not a gulag, they insisted, it was actually a world-class vacation resort and a great place to eat.

    Rush Limbaugh dubbed it Club Gitmo, “a one-of-a-kind resort on the west coast of Cuba overlooking the bay” that served as a “tropical retreat from the stress of Jihad.” Dick Cheney took his cues from Limbaugh, claiming that the prison’s detainees were “living in the tropics” with “everything they could possibly want.” Duncan Hunter, a Republican congressman from California, lauded Gitmo’s spa-caliber cuisine and the kitchen staff’s free hand with portions. Detainees get “double vegetables and two types of fruit,” he boasted. “The inmates in Guantanamo have never eaten better, they’ve never been treated better, and they’ve never been more comfortable in their lives than in this situation.”

    Throw in two fifteen-minute showers a week, spacious eight-foot-by-eight-foot detention suites, and some relaxing enforced solitude, and, well, you can see why the editors at Condé Nast Traveler are kicking themselves for ranking this suicide-optional luxury hideaway so low on their 2005 Hot List. If anything, though, even Gitmo’s most avid boosters have been selling the place short. Why? Because along with the sumptuous chow and the breezy island ambiance, there’s also enough booze at Gitmo to drown the French Quarter. “On average, people will increase their alcohol consumption by three hundred percent when they come here,” explained combat stress control specialist Sgt. Michelle Olson in an article recently published by the American Forces Press Service.

    The prisoners’ favorite drink? The Gitmojito, of course. A refreshing twist on one of Cuba’s signature cocktails, it’s made with fresh spearmint leaves, limes, sugar, rum, and a generous splash of urine. Okay, just kidding there. Guantanamo detainees are sometimes rewarded with candy and ice cream, but alcohol is strictly reserved for U.S. military personnel. Why are the guards so thirsty? Not because of stress, that’s for sure. Instead, as Rush Limbaugh or Dick Cheney could tell you, it’s because this parched, semi-arid paradise, with its lush bowers of razor wire and acres of pristine land mines, is even more fun when you’re not chained to the floor and forced to crap on yourself. Still, an important question remains: Are Gitmo’s bartenders using premium rum, like Bambu or 10 Cane? If not, then somebody call Amnesty International! Plain old Bacardi Superior is torture.

    —Greg Beato

  • Twenty-Five Years of Post-it Notes

    Once upon a time, the American office was a nightclub with typewriters—at least according to mid-century myths like The Hucksters or The Apartment. Formal dress was mandatory. Client meetings had a two-drink minimum and every plush blond secretary was as tightly tufted as a Florence Knoll lounge chair. On occasion, there were papers to shuffle, bosses to placate, but ultimately all it took to succeed in this hectic but undemanding middle-management Eden was a crisp white collar, a bottle of aspirin, and an aptitude for caustic banter. This was the American workplace. Alas, once the mid-sixties rolled around, innovative geeks started ruining everything. Secretaries gave way to Xerox machines, calculators, mainframes, terminals, personal computers, and fax machines. Private offices were subdivided into cubicles. Steel desks as solid as tanks were replaced by cheap particleboard workstations and an ever-expanding tangle of incompatible beige devices. It was enough to drive one to drink, but office life perversely had become far too complex to negotiate with a hangover. Even goofing off required a user manual.

    On April 6, 1980, though, the endless and complicated march of progress took a short break as a remarkable new technology arrived in stationery stores around the nation. It was so simple to use, even a CEO could master it. It was so perfectly designed, it didn’t require semi-annual upgrades. It was so versatile, it actually performed better than advertised. It was the Post-it Note.

    Two and a half decades later, as the little yellow notes celebrate their silver anniversary, it’s easy to forget what a recent innovation they are. Thanks to their material simplicity, they seem more closely related to workplace antiquities like the stapler and the hole-punch than integrated chips. Instead, they’re an exemplary product of their time. Foreshadowing the web, they offered an easy way to link one piece of information to another in a precisely contextual way. Foreshadowing email, they made informal, asynchronous communication with your co-workers a major part of modern office life.

    In the wake of the Post-it Note’s huge commercial success and enduring popularity, its development is often cited as a classic example of business innovation. Most of the time, though, the tale is synopsized, elided, reduced to a few efficient paragraphs. On the face of it, this is fitting for a product that helped usher in the era of PowerPoint presentations and instant messaging.

    But the story of 3M engineer Art Fry’s invention is a grand chronicle of post-industrial American enterprise. It encompasses skeptical bosses, last-ditch marketing campaigns, and that old Hollywood crowd-pleaser, “inherently tacky elastomeric copolymer microspheres.” It deserves a more in-depth telling than it typically gets.

    Long before Art Fry decided to build a better bookmark, he would tag along with his dad on weekend trips to the local dump. “We’d bring home stuff, take it apart, and put it back together in different ways,” he recently recalled. Later, as a student at the University of Minnesota in the early 1950s, Fry studied chemical engineering. While he was planning to pursue a career in the field, his father encouraged him to acquire supplementary skills as well. “He told me, ‘You can have great ideas, but if you can’t sell those ideas, you’re dead in the water,’” Fry said. Consequently, Fry took a summer job as a door-to-door salesman, peddling a strategic combination of products. Fry would quickly diagnose his potential client’s vulnerabilities, and tailor his sales pitch accordingly. “If a gal had an itchy foot, I’d hit her with the luggage. If she was a homebody, I got her with the pots and pans.”

    After two summers as a salesman, though, Fry spent his final break as an intern at 3M. “I asked the engineers if I could try and develop new products, and they said, ‘Sure,’” Fry said. “After I graduated, I thought all companies would let you pick up the ball and run with it like that.” A few job interviews with other companies convinced him this wasn’t the case, however, so when 3M offered him a permanent position in its New Product Development division, he accepted. “I had to work at 3M for five years before I made what I did as a part-time salesman!” Fry said with a laugh.

    Inventors are often depicted as mercurial, wild-eyed savants; Fry, who is seventy-four years old, is the opposite of this stereotype. He’s persistent but even-tempered, gracious, and inquisitive. He’s been retired for thirteen years now, but in his days in the 3M lab, he never let success go to his head or failure overwhelm him. In the world of commercial invention, this last trait was especially indispensable. During his first two decades at 3M, Fry worked on hundreds of projects, but only twenty or so made it all the way to market. “That’s actually higher than average,” he explained, and he views the ones that didn’t quite make it in a characteristically positive manner. “On every assignment, I learned something valuable. Either about mechanics or chemistry or negotiating the system at 3M, all those tiny things you have to know.”

    In 1974, Fry initiated a project that would end up tapping the full range of his skills. It started on the second hole of 3M’s private golf course; that’s where a colleague told Fry about an odd substance that another 3M employee had created years earlier. In 1968, while searching for new, patentable adhesives, a chemist named Spencer Silver mixed some simple organic molecules with a reaction mixture in proportions that defied industry convention. This produced an adhesive that, in the lexicon of science, consisted of “inherently tacky elastomeric copolymer microspheres.” On the molecular level, this substance resembled the pebbled skin of a basketball. This characteristic sabotaged its bonding power; the tiny spaces between the microspheres made it impossible to get complete contact between the adhesive and another surface. In layman’s terms, it was a glue that didn’t stick very well.

    Pessimists would have called this a failure; Silver viewed it as a challenging puzzle. What could an underachieving adhesive be useful for? Silver pondered this question, and he posed it to his 3M colleagues as well. But while many people found the adhesive scientifically interesting, no one proposed any practical applications for it. In time, Silver decided one potential product was a bulletin board, and in the early seventies, 3M introduced a product called the Post-it Bulletin Board. “It was literally a piece of paper that had a photograph of a cork bulletin board on it,” recalls Pat Gaudio Edwards, a former 3M marketing coordinator. The photograph was covered with a layer of Silver’s glue, so you could stick a document to it without using a thumbtack.

    Sales were disappointing, however. Part of the problem was that it wasn’t just documents that stuck to the board’s surface; dust did, too. Perhaps more importantly, there just wasn’t much demand for a better bulletin board. To create a truly great product, you need a truly great problem, and the truth was, traditional bulletin boards worked fine for most people. Thumbtacks weren’t that costly, and who cared if they left a hole in, say, the flyer announcing the annual company picnic? For super-fussy collectors of corporate communications ephemera, the Post-it Bulletin Board was a dream product. For everyone else, it was just a linty photo of a genuine cork bulletin board.

    Still, Silver continued to believe in his unusual adhesive, and he continued to evangelize about it to his 3M colleagues. At every in-house 3M seminar where there was an available slot, Silver demonstrated his discovery, and it was at one of these seminars that Fry’s golfing partner first heard about the substance. Intrigued, Fry attended one of Silver’s presentations, too. But like everyone else who’d seen the glue, a potential use for it stumped him.

    And then one day, in the North Presbyterian Church in North St. Paul, inspiration struck. Fry was a member of his congregation’s choir; before each service, he placed tiny slips of paper into his hymnal to mark the songs the choir planned to sing that day. While Minnesota Presbyterians aren’t especially known for their emphatic performance style, Fry still had trouble keeping the bookmarks in place. Every time he stood up to sing, the slips fluttered from his hymnal. Suddenly, though, it hit him: If he applied some of Silver’s adhesive to his tiny slips of paper, his problem would be solved. The bookmarks would stay in place when he needed them to, without permanently bonding to the pages of his hymnal.

    Still, Fry couldn’t just drop everything to start working on a better bookmark. He was already in the middle of several official projects. At 3M, however, there is a long-standing policy that permits employees to spend fifteen percent of their time working on projects of their own choosing. So Fry obtained some adhesive from Silver and started making bookmarks. “The first one was about a quarter inch wide and one and a half inches long, on white paper,” he said. When he tried it out in his hymnal, it worked great–– until he removed it. While most of the adhesive left with the bookmark, too much of it remained on the hymnal’s pages. “The first few hymnals I tried it out on stuck together for years,” he said. To solve this problem, Fry applied a chemical primer to his bookmarks; this made the adhesive stick better to them than to any other surface. With a workable prototype in hand, Fry drew upon the skills he’d learned as a door-to-door salesman. “I gave some to my cohorts in the lab, to secretaries, to the librarians,” he said. But when he checked in with them a few weeks later to see if they wanted more, no one did. The bookmarks he’d already given them were still working; his colleagues just kept shifting them from page to page. “That was discouraging,” Fry recalled. “3M liked to make things that people use up.”

    In fact, Fry’s invention was highly consumable; he just hadn’t realized its full potential yet. A short time later, though, he had a second flash of inspiration. “I was reading a report, and I had some questions about the data it contained, so I cut out a little sample of the bookmark material, stuck it in on the page where the data was, drew an arrow toward the data, and wrote my question,” he said. “Then I gave it to my supervisor.” Fry’s supervisor wrote his response on Fry’s note, applied it to another document, then sent it back to Fry. Later that day, the two men discussed the implications of their exchange. “We realized we’d hit upon a whole new way to communicate,” Fry said.

    Ironically, Fry’s “bookmark” had morphed into something that was actually a cousin to the Post-it Bulletin Board. The difference between the two products was that Fry’s notes addressed the real shortcoming of bulletin boards: They weren’t limited because it was hard to stick things to them; they were limited because they were immobile. For information that could be transmitted via fixed locations, they worked fine. For information that needed to be transmitted in a more flexible, context-sensitive manner, they weren’t that useful. Fry’s notes, on the other hand, transformed practically any surface into an instant, compact bulletin board. “We got really excited because we knew we had a business,” Fry said. Sticky bulletin boards and sticky bookmarks were both niche products; sticky notes had the potential to be a blockbuster. Or to put it another way, they were a product that people would definitely use up.

    While the phrase “viral marketing” would not come into vogue for another two decades, an epidemic hit the hallways and offices of 3M. “I’d give a person a pack of one hundred sheets, and that person would end up introducing the product to twenty other people,” said Fry. “It was a geometric expansion.” Almost overnight, the co-workers who hadn’t needed any more bookmarks a few weeks earlier were suddenly hitting up Fry for more samples. Sometimes, secretaries from other buildings on the 3M campus would trudge across five hundred yards of snow-covered lawn just to get another pad of notes. But even as Fry’s invention attracted a cult following at 3M, it remained a sideline project for him. His supervisor, a man named Bob Molenda, allowed him to charge his expenses to “miscellaneous accounts,” and whenever Fry was able to put aside his official assignments for a while, he continued to refine his notes. Eventually, a small team was assembled to explore the possibility of turning them into a commercial venture.

    Unfortunately, they were up against certain strong institutional biases that permeated 3M. At 3M, superior bonding power was the measure of an adhesive’s value, not its lack of it. In addition, there weren’t any rolls involved in the product. “At 3M, you always had to put something on a roll,” said Pat Gaudio Edwards. “We were working in the Commercial Tape division, but Art’s notes didn’t look like tape.” Thanks to such factors, there was so little faith in the commercial prospects of Fry’s invention that Gaudio Edwards said she was tapped to be the Post-it line’s marketing coordinator because no one else wanted the assignment. “We’re giving the dog project to the girl,” her manager told her. “I hope you enjoy it.”

    Preliminary evaluations from engineering and production divisions were similarly unenthusiastic. While Fry had perfected the process of making the notes on a small scale, mass production was a different matter. 3M had never had to stack tiny sheets of sticky paper into perfectly square pads. To do that, the company would have to invent a number of new machines. It would be costly, complicated, perhaps unfeasible. The bad news elated Fry. If the production process were easy to implement, he reasoned, the product would be too easy to copy. 3M’s capacity to conquer challenges that would overwhelm smaller operations gave it a clear strategic advantage.

    Fry’s logic was unassailable, but 3M’s engineers failed to succumb to it. Fortunately, he had a wider range of closing techniques than the average luggage salesman. To prove that the necessary conversion machines wouldn’t be quite so hard to fabricate as the engineering department was imagining, Fry built a prototype machine himself, in his basement. It wasn’t perfect, but it worked well enough to show that it could be done. There was just one problem; by the time he was finished with it, it had grown bigger than he’d anticipated it would be. “To get it out of my basement, I had to take out the basement door, then the door frame, and part of a garden wall that was outside,” he said.

    Fry loaded the machine into his pickup truck and drove it to 3M. And, really, what self-respecting engineering division of a huge multinational isn’t going to respond to a gambit like that? The necessary enhancements were made, the production process was perfected, and eventually, it was time to see what the public thought. In general, early focus group participants were enthusiastic, except when it came to the potential price. “They saw it was a clever little device,” said Steve Collins, who in the late 1970s was an account executive at Martin/Williams, the advertising agency that 3M had picked to handle the Post-it line of products. “Then you’d say it was ten times the cost of their scratch paper, and they’d go, ‘Oh, well, there’s no way we’re going to buy this stuff.’”

    Still, in 1977, the company decided to test-market the product in four cities: Denver, Richmond, Tampa, and Tulsa. First, however, the product needed a name. One employee thought “Jot and Jerk” was the perfect appellation. Another suggested the name “Mount and Show.” “They were technical guys,” recalled Pat Gaudio Edwards. “They weren’t marketers.” In the end, the name “Press & Peel Pads” won out, and the product was released under the Scotch brand label. Unfortunately, it failed to ignite much interest. “Two of the test markets failed, flat out,” said Gaudio Edwards. “The other two were lukewarm. When we did the follow-up research, there just weren’t a lot of people saying this was a product they wanted.”

    For many at 3M, it was cold, hard proof of what they’d suspected all along. People weren’t interested in glue that didn’t stick well. The Post-it Bulletin board had been a flop. The Press & Peel Pads were a flop. In the nine years since Spencer Silver had discovered his inherently tacky microspheres, a president had resigned, a war had ended, the PC revolution was under way, but Silver’s odd creation had failed to spawn a single successful product. Wasn’t it time, at last, to euthanize this underachieving adhesive?

    Like every inventor at 3M, Fry had some experience with unhappy endings. Most of the projects he worked on, for one reason or another, never made it to market. But he also knew how much people liked his notes once they were taught how to use them. Even many of the naysayers were habitual users. Why, when it was so popular inside 3M, would it not be popular elsewhere? “We knew the test markets failed, but we just kept saying, ‘Maybe it was us. Maybe we did something wrong,’” said Gaudio Edwards. “Because it couldn’t be the product—the product was great.”

    To see for themselves how people outside 3M responded to Post-it Notes, two 3M executives, Geoff Nicholson and Joe Ramey, decided to return to one of the test cities, Richmond, Virginia, to conduct their own one-day market research expedition.

    Echoing Fry’s efforts at 3M, the duo cold-called offices throughout the city, giving away free samples and showing people how to use the product. The responses they got were substantially more enthusiastic this time. “Those things really were like cocaine,” said Steve Collins, who ended up working on the Post-it Notes account for more than a decade and is now the president of Martin/Williams. “You got them into somebody’s hands, and they couldn’t help but play around with them.”

    Based on the success of the Richmond trip, Joe Ramey decided that at least one more large-scale test was in order. This time, however, they focused their efforts on a single city. “We went to Boise, Idaho, and loaded that town up,” said Gaudio Edwards. They got the local newspapers to run stories about the new product. They festooned stationery stores with banner displays and point-of-purchase materials. Thousands of sample notes were sent out to office managers, purchasing agents, lawyers, and hospital personnel. Most important, they put bodies on the ground, some of them 3M employees, some of them hired temps, to demonstrate the product to potential customers.

    The campaign, code-named the Boise Blitz, was a huge success, and 3M finally decided to give the product a full commercial launch. Still, because of the product’s high price, distributors and retailers remained skeptical. People may like the product, their reasoning went, but only when it was free. No one was going to pay a penny a sheet for scratch paper. “In the beginning, stores would only take two sizes and one color, because they didn’t want to waste a lot of space on the product,” said Fry. 3M chose a shade it would eventually dub “canary yellow.” The debut sizes were three inches by five inches and one and a half inches by two inches. The larger ones went for ninety-eight cents per hundred-sheet pad.

    The company also decided to change the product’s name. Fry said, “We had candidates like Sticky Notes and Papillon—the French word for butterfly. It sort of sounded like ‘paper,’ and yet it had the connotation of a butterfly landing, staying there for a moment, then flying away.” Higher-ups at 3M had a less poetic notion, however. They wanted to call the product Post-it Notes, to tie them in with the Post-it Bulletin Board. “We thought our names were a lot sexier, but management said, ‘No, we’re going to name it to match the bulletin board—the sales of one will help the sales of the other.’”

    In fact, that was the case. Post-it Self-Stick Bulletin Boards, in faux-brown corkboard and a variety of other color options, are still available today, along with more than one thousand Post-it brand products that 3M has introduced in the wake of the Notes’ phenomenal success.

    “We didn’t expect to make a profit for five years, but it only took one,” Fry told me. Once again, sampling played a key role in the product’s acceptance. “We probably distributed several million free notes that first year,” said Steve Collins. But when their free notes ran out, consumers bought more. 3M has rarely released sales statistics over the years, but in 1981, the company honored Post-it Notes with a Golden Step award, which it gave to any 3M product that recorded more than two million dollars in revenues, at a profit. In 1984, a People magazine article estimated the previous year’s sales at forty-five million dollars. In 1998, when Post-it Notes filed a lawsuit against a copycat competitor, a 3M company spokesperson said that worldwide sales of Post-it Notes and their spin-offs was around one billion dollars a year. A year earlier, that same spokesperson had described the Post-it brand as “one of the company’s two or three most valuable assets.”

    Neither Art Fry nor Spencer Silver received any special financial compensation from 3M for their achievements, but both continued to work at the company and invent new products. In 1984, Fry was promoted to division scientist. In 1986, he was promoted to corporate scientist, the highest designation an employee can achieve on the technical side of the 3M corporate ladder. In 1985, Time magazine declared Post-it Notes one of the best products of the previous twenty-five years. Nearly two decades later, in 2004, the product was still earning raves. New York’s Museum of Modern Art featured it alongside the white T-shirt, the incandescent lightbulb, and 121 other icons of beautiful everyday design in its “Humble Masterpieces” exhibit.

    But what would have happened if Post-it Notes had been introduced in, say, 1940, or even 1960? They probably would have still been a hit, but they wouldn’t have been so indispensable, so perfectly timed, so culturally apt. “The digital age generates so many documents, and they all look the same,” said Art Fry. “How do you organize all that material?”

    Indeed, as workers tried to keep pace with all the new technologies invading offices in the early 1980s, the quickest to master them menaced their colleagues with a punishing blizzard of reports, memos, spreadsheets, newsletters, proposals, presentations, and white papers. Functionally, Post-it Notes were a useful tool to manage such information overload. Not only could you highlight the material that was most important, you could also document, via a quick little note to yourself, why you thought it was worth highlighting.

    But the Post-it Note was more than just a practical tool—it was also a psychological one. Compared to the clunky machines of the 1980s that generated all those documents, it was a vision of high-tech minimalism. Its edges were sharp and square, with no ugly binding, no perforations, no metal rings. Its color, a subtle but attention-getting yellow, was somehow like the color of thought itself, a lightbulb going off in your head. Devoid of any other graphic elements, it had the effect of a clean, calming, blank screen. And, yet, for all its streamlined efficiency, it was playful and user-friendly, a simple embodiment of the same values that would inform the development of Apple’s Macintosh.

    If MS-DOS made your brain ache, if you were all thumbs when it came to loading your sprocket-fed printer, Post-it Notes offered a fail-safe way to feel like you could stay ahead of the curve. And, as Martin/Williams would eventually discover through its market research, the product also functioned as a form of stress relief. “People would use the notes to write a to-do, or a next-step thing, they’d put that on a report or a memo or whatever, and they’d ship it off to someone else,” said Steve Collins. “It was a really easy way to say, ‘Okay, I’m getting out of here—it’s off my desk and on to someone else.’”

    “Save time, save money,” declared one early Post-it Notes ad. Another called the product “a giant communications breakthrough.” But in the mid-1980s, when Post-it Notes were evolving from a successful product into an enduring brand, Martin/Williams shifted the message of the product’s advertising, focusing on a phenomenon it evocatively designated “stress dump.” “Take one of these to relieve congestion,” read an ad aimed at doctors. “One-minute managers need ten-second memos,” read another.

    “Stress dump” is a concept that continues to resonate. Even at a penny a sheet—Post-it Note prices have remained pretty much the same over the years—they’re still substantially cheaper than, say, Valium. But what if you’re not the dumper, but rather, the dumpee? Consider the cult-classic movie comedy Office Space and its note-perfect portrait of life at a nineties-era software company. To illustrate its themes of workplace anomie in a single image, the movie’s producers created a promotional poster depicting a man covered head to foot in Post-its. Only his tie, his glasses, and his briefcase are visible –– all sense of his individuality, his humanity even, has been obliterated by Post-it Notes.

    Who hasn’t been tyrannized, at one time or another, by some capricious boss armed with a dangerous stockpile of Post-it Notes? At the FBI, they’ve even coined a special acronym for the product. “They call them FLYNs,” said Fry, who learned this one day when an agent interviewed him for an FBI newsletter. “That stands for ‘funny little yellow notes.’ Except I’m cleaning it up when I say ‘funny.’” Fry clarified. “When field agents submit a report and it comes back with a lot of notes on it, that means it’s a lot more work for them. So they’ll say, ‘Man, I’ve really been flynned.’” But while Post-it Notes have bedeviled millions, they’re also universally beloved, a fact Fry attributed to their open-ended aspect. While Fry and his 3M colleagues initially had to show people how to use the product, they also left plenty of room for improvisation. “Everyone discovers their own creative applications, so they really feel a connection to them,” Fry said. By way of example, Fry told me about a secretary who used Post-it Notes to speed up her daily intra-office mail delivery routine. “The building she worked in was eleven stories high. Invariably, she’d get off the elevator, deliver the mail for that floor, and the elevator would have left without her.” In some buildings, perhaps, this might not have been such a big deal, but in this case, the building’s single elevator was extremely slow. To solve this problem, she began covering the elevator door’s electric eye with a Post-it Note, so it remains open until she returns. “It used to take her almost two hours to do the mail,” Fry said “Now she can do it in ten minutes.”

    Most Post-it Notes are destined for mundane fates, of course, but even so, at least there’s always the possibility of innovation. Indeed, compare them to their closest ancestor, the pink “While You Were Out” form. On April 6, 1980, those forms played Frank Sinatra to the Post-it Notes’ Beatles. Suddenly, they seemed hopelessly dated—too conventional, too uptight, a relic from another era. They were still quite serviceable, but there was only one thing to use them for, and only one way to use them.

    Post-it Notes, on the other hand, were dynamic, customizable, business casual. They inspired spontaneity, rapid ideation, free association. You could link one seemingly unrelated idea to another without worrying about any logical cohesion of ideas; that’s what the glue was for. After all, the digital drudgery of Office Space and “Dilbert” didn’t tell the full story of office life in the eighties and nineties. It was also the era of Wired and Fast Company, the rebel businessman, thinking outside the box. One day, you might get flynned. On another, you could map out a billion-dollar business plan on half a dozen tiny yellow squares.

    Or maybe you would simply leave a note on the refrigerator in your apartment, telling your roommate to get more juice. From the start, Fry was thinking about the domestic possibilities. “When we were just about to launch the product, there was a lot of pressure to make the larger size four by six, because that’s how big the average desk dispenser for scratch paper was,” said Fry. He had other plans, however. “If they were three by five, you could fit them into your pocket and take them home with you.”


    From a marketer’s perspective, Post-it Notes were pretty much the greatest invention since cigarettes. People used them at work, they used them at home, they used them everywhere—and they didn’t give you cancer. And because you could use them in so many different settings, for so many different kinds of communication, it was hard not to develop some emotional bond with them. The fact that they were also a discernible brand only magnified this dynamic. You would probably never say to yourself, “Ah, scratch paper! Thanks for the memories!” But with Post-it Notes, you just might. Because remember the time you used one to make up with your wife, or show off your genius to your boss, or play a practical joke on a friend?

    In an increasingly automated, digitized world, Post-it Notes stood out as vivid emblems of authenticity: hand-written, informal, they literally required a “personal touch” to do their magic. This, of course, made it inevitable that advertisers would try to leverage their power. Today, preprinted Post-it Note ads appear in magazines, on newspaper front pages, and pretty much anywhere else you can stick a note. Such ads are straightforward and handy; you can tell they’re advertising, and if you’re interested in what they’re pitching, you can just peel off the note and file it for later reference.

    But the most intriguing form of Post-it Note advertising is a product of rogue direct marketers, the legendary “Letter from J.” It’s hard to say when these missives first started appearing, but consumer complaints about them go back to the late 1980s. Typically, the “Letter from J.” consists of a simple white envelope, an “article” touting some noteworthy product or service, and a Post-it Note affixed to the article. The Post-it bears a message like, “Try this. It works! —J.” In truth, the article is just ad copy masquerading as a page torn out of Time or Forbes (with an authentically ragged edge), and J., whom the advertiser hopes you might mistake for your friend Joe, is in some instances, a low-paid human, or more commonly, a laser printer. Sometimes, the Letter from J. works your first name into the note for extra veracity. One especially chatty example, which in retrospect seems just a little too personalized to have been truly effective, was cited by consumer affairs columnist David Horowitz in 1989:

    Dan, You’ve got to try this!
    It really, really works!
    And I love the cream. —J
    P.S. Thinking of you,
    and having a great time
    in Disney World.

    At least one marketer of weight-loss products continues to employ the technique. Over time, these devious ads have remained consistently effective. In 2004, a pair of university researchers conducted a series of “Letter from J.” mailings, then wrote about their experiment in the Journal of Consumer Psychology. Amongst their findings: “Attaching the Post-it Note resulted in 5.6 percent of the people asking for a free sample, whereas only three percent asked for a sample when they received the ad without the attached Post-it Note.”

    Perhaps because these funny little yellow notes that didn’t stick so well have managed to stick around for a quarter of a century, many of the best-known Post-it Note anecdotes document their surprising bonding power. For example, there’s the one about the Post-it Note in Charleston, South Carolina, that survived Hurricane Hugo. While homeowner Bruce Brakefield lost eight oak trees in his front yard to the 140 mph winds, the note on his front door—it read “Baby Sleeping”—withstood the storm. Another Post-it Note endured a cross-country trip on the side of a moving van.

    Ultimately, it’s not their bonding power that makes them so culturally resonant. Instead, it’s their flexibility, their impermanence, their ability to attach themselves to something, then detach themselves from it, then start the process all over again. Their creator, however, enjoyed a remarkably stable career. In 1992, after nearly forty years with 3M, Art Fry retired. Today, he still maintains close ties to the company. For many people, however, the last twenty-five years have been a time of great change in the workplace. People don’t stay with the same company from graduation to retirement anymore. To survive in an era of corporate downsizing, offshoring, and constant innovation, workers jumped from organization to organization to organization. They became consultants, independent contractors, free agents. Often, they switched careers entirely. They had to be flexible, resilient— not unlike the Post-it Note itself.

  • A Higher Power

    In America today, Jesus is pop culture’s King of Kings, a force in politics, film, music, and books. In the world of contemporary art, though, his presence is less established. While modern curators always seems to make room for dung-smeared Madonnas and crucifixes in urine, where are the works of genuine, unironic reverence? Not in Manhattan’s most influential galleries. Not in Artforum.

    But one Sunday last fall, at least, one such work made the cover of the New York Times Magazine. To illustrate a story about religion in the workplace, it featured an Alec Soth photo of an office in Riverview Community Bank, the Christ-centered financial institution in Otsego, Minnesota. The photo showed a curvilinear desk, a burgundy armchair, and—most prominently—a spectacular painting hanging on the plain white wall.

    The Senior Partner depicts a stately downtown office, where two clean-cut executives confer with Jesus over a laptop. Dressed in business casual robes, the Good Shepherd looks completely at home in this environment: confident, resolved, a rainmaker, ready to close the deal in enthusiastically ethical fashion. It is twilight in the picture, and the lights from nearby skyscrapers pour through a picture window to bathe him in a golden halo of big-city commerce.

    Even reprinted in godless fish wrap, The Senior Partner is instantly memorable. Remarkably, the Times didn’t even bother to mention the artist’s name. It was an oversight that might have driven a lesser man to despair, but Nathan Greene, the artist who painted The Senior Partner, doesn’t seem particularly interested in personal glory. Instead, the forty-four-year-old Seventh Day Adventist, who lives with his wife and children in rural Michigan, is mostly focused on spreading his vision of Christ as a compassionate, accessible presence in people’s everyday lives.

    Besides, Greene’s vision is becoming increasingly popular even without the acknowledgement of the Times. Senate Majority Leader Bill Frist, the Tennessee Republican, has a lithograph of a Greene painting in his office. So does the Senate’s chaplain, Barry Black. The evangelical television show, It Is Written, uses a Greene portrait of Jesus in its opening credits.

    For years, Greene painted in the basement of his house, but recently he bought thirteen acres of land and built a seventeen-hundred-square-foot artist’s studio on it. Today, a Greene original goes for $25,000 to $50,000, and there’s a two-year waiting list to get one. Greene is a painstaking craftsman. While composing The Introduction, which shows Jesus playing matchmaker to Adam and Eve, Greene painted and repainted Jesus’ face eight times. “He’s just passionate about every little detail,” said his agent, Dan Houghton. “In that particular case, he could not have the face of his creator less perfect than his creations.”

    Typically, Greene finishes only four or five new paintings each year. To make his work available to all who want it, Houghton runs a publishing venture called Hart Classic Editions, which reproduces selected paintings as lithographs. Sometimes, Greene depicts Jesus in traditional biblical scenes, but the definitive works in his oeuvre are those like The Senior Partner, in which Jesus appears in contemporary settings: offices, operating rooms, suburban homes.

    In depicting Jesus this way, Greene continues the tradition of one of his artistic heroes, Harry Anderson, a fellow Seventh Day Adventist and a popular mid-century artist whose illustrations used to appear in magazines like Colliers and the Saturday Evening Post. In 1945, an art director asked Anderson to paint something that showed Jesus in the contemporary world. He responded with What Happened to Your Hand?, which showed Jesus explaining his stigmata to a trio of curious, forties-era kids. Some found it blasphemous to portray Christ in this modern manner. Others reacted more favorably, and Anderson went on to create paintings like The Consultation (Jesus provides a second opinion at a patient’s bedside) and Christ in the City (a spectral, Godzilla-size Jesus hovers outside the U.N. Building in Manhattan).

    In 1977, while Greene was in high school, his art teacher introduced him to Anderson; the art teacher thought Greene would make a good assistant to the older painter. The apprenticeship never materialized, but in 1990, when an Adventist hospital asked the retired Anderson to create two portraits of Christ in contemporary settings, Anderson encouraged it to commission Greene instead. A freelance illustrator at the time, Greene jumped at the chance to create work of a more permanent nature.

    The first painting he completed, Chief of the Medical Staff, is one of his signature canvases. In a dramatic, tightly cropped composition that evokes the luminescent palette of Maxfield Parrish, Christ steadies a surgeon’s hand as he makes his initial incision. “We’ve taken that image and printed it on business cards and bookmarks,” said Todd Chobotar, director of mission development at Florida Hospital, where the original hangs in the main lobby. “We give one to every patient who goes through a procedure here. When they go into the operating room and are put under by the anesthesiologist, many are still holding their cards.”

    Greene’s work has obvious populist appeal, but is it truly important art? Or just evangelical kitsch, a technically superior version of those cheap plastic figurines of the Son of God playing football with schoolkids? “I really want to avoid anything that could be perceived as corny when I depict Christ,” Greene said. And even at its most sentimental, his work is never mere décor: While millions of Americans profess to have a close personal relationship with Jesus now, few artists working in any medium have documented this phenomenon as tellingly as Greene has.

    Also, Greene perfectly conjures the upbeat, have-it-all ethos of today’s evangelicals. Consider one of his most striking works, The Introduction, which depicts Adam and Eve in the Garden of Eden. Chaperoned by Jesus, the pair stare at each other like lovers on the cover of a romance novel. The surprisingly metrosexual Adam wears razor-cut sideburns, and bares a smoothly waxed chest. Eve has the serious, no-nonsense beauty of a female contestant on The Apprentice; she may be wearing just a touch of lipstick.

    Like many artists, Greene paints from live models (or more specifically, he takes photos of live models, then refers to those photos throughout the many months it takes him to finish a canvas). In real life, Adam is a fashion model from Miami, Eve a model from New York. So it’s possible the anachronistic facets are accidental. But whatever Greene’s intent, the end result is a brilliant synthesis of reverence and pop culture. Indeed, compare The Introduction to Michelangelo’s Temptation and Fall. In the latter, Adam and Eve are being chased out of Paradise by an angel with a sword, their faces contorted with fear and shame. In Greene’s painting, Eden looks like a fun, sexy place to spend eternity. There’s no serpent in sight, and no forbidden fruit, either. A placid tiger and a curious giraffe observe history’s first blind date. In the distance, there are leafy green palm trees, cascading waterfalls, a couple of flamingos. It looks like Hawaii, if Hawaii were a casino in Las Vegas.—Greg Beato

  • To Each His Own Self-Help Book

    In the beginning, there was the self-help book. With its stirring message of movin’-on-up empowerment and its ten directives for highly effective living, the Bible is the cornerstone on which today’s human-potential industry is founded. Yet the products from self-help authors never garner the same respect as the book that started it all. No other class of contemporary writers grapples as nakedly or as forcefully with life’s deepest, most enduring questions—How can I make others like me? How can I make money? How can I get laid?—but to what ends? Newspaper book reviewers would sooner appraise Danielle Steel’s annual Christmas letter than Tony Robbins’ latest volume of psychological jumping jacks. Citadels of higher learning are even more indifferent: Courses at both UC Berkeley and Harvard University have celebrated the drive-by iambs of rapper Tupac Shakur, but where are the seminars devoted to self-help giant Zig Ziglar, who, in between advising CEOs and government officials, has been helping car salesmen and real-estate agents maximize their productivity for almost four decades now?

    Success soothes the cold slap of indifference, of course. Every year, the publishing industry produces more than 3,500 self-help titles, and every year the sickly, the fat, the lonely, and the indebted turn a handful of these books into bustling cottage industries. According to publishing industry research firm Simba Information, self-help books took in $650 million in 2003. Similarly, Tom Butler-Bowdon, a self-help sommelier who has penned a handy guide to the genre, 50 Self-Help Classics, estimates that over the last hundred years, upwards of half a billion copies of self-help books have garlanded our wretched planet. On the one hand, it makes you question their efficacy. On the other, imagine how miserable the war-torn, disease-ridden twentieth century would have been without the salves of Dale Carnegie, Dr. Norman Vincent Peale, and John Gray.

    As successful as self-help has been in print, however, it took television to fully capitalize on its potential. Doubt, pain, joy, faith, embarrassment, hopelessness, triumph—the buffet of supersized emotions generated when people attempt to radically transform themselves is endless, and shows like Queer Eye for the Straight Guy, Extreme Makeover, and The Swan lay out a feast for emotional voyeurs. Suddenly, self-help isn’t just utilitarian anymore; it’s entertainment, too.

    So why don’t more self-help publishers play up the vicarious appeal of their various titles? Indeed, as the industry evolves, it’s getting more entertaining all the time. With thousands of titles glutting the market, it gets harder and harder to come up with a fresh angle, so self-help authors, who are by nature overachievers anyway, work extra hard to develop winning ideas. Sometimes fate intervenes, creating unprecedented scenarios ready to be strip-mined. For a genuinely interesting account of capitalism’s adjustment to a Code Orange world, see the most perversely upbeat title of the fall publishing season, Dan Carrison’s Business Under Fire: How Israeli Companies are Succeeding in the Face of Terror—And What We Can Learn From Them. (Sample question: “After a terrorist attack, do you call your customers, to do a little PR?”)

    More common than a new angle, however, is a new target audience. In today’s one-size-fits-me world, the generalist approach of self-help classics like How To Win Friends and Influence People and The Power of Positive Thinking is countered by titles designed for increasingly specific audiences. And while you may not be an erotically challenged Bible-thumper or a would-be hip-hop Lothario yourself, what better way to learn about the aspirations, ideals, and fears of such creatures than by reading the self-help literature that’s been tailored especially for them?

    Before reading Real Questions, Real Answers About Sex: The Complete Guide to Intimacy as God Intended, for example, I was under the impression that Christians already know far more about sex than they actually want to. After all, Hollywood and various other engines of our depraved pop culture are poisoning us all with a permanent smog of hardcore obscenity—according to faith-based cultural exterminators like the American Family Association and Morality in Media.

    Yet Real Questions, Real Answers suggests that there are still many Christians with only the most remedial knowledge of carnal hydraulics. And apparently they’re aching to know more. Can a penis break? Must I vacuum to earn sex? How can we live with Grandpa’s exhibitionism? These are just a few of the queries that married Christian sexperts Dr. Louis and Melissa McBurney field in their frank look at the ins and outs of consecrated crotch action. Alas, being a Christian sexpert is sort of like being a three-fingered pianist: Against a long list of forbidden fruit in love’s secret garden (porn, penis rings, cybersex, stranger lust, anal sex, bondage gear, homosexuality), the McBurneys valiantly insist that a wedding ring is the hottest sex toy of all. It’s not a very convincing argument, but they give it a good try.

    Unlike God, who has reservations about vibrators, all-powerful Fox News deity Bill O’Reilly enthusiastically endorses them. This, at least, is the claim of Andrea Mackris, the former Fox News producer who says that O’Reilly frantically self-helped himself during degrading, nonconsensual phone calls he made to her last summer. With Mackris leveling her charges just weeks after the publication of O’Reilly’s latest foray into advice-mongering, The O’Reilly Factor for Kids: A Survival Guide for America’s Families, opportunistic critics have jumped all over the story: What kind of role model, they demand, is a man who commits extramarital phone rape?

    The truth, however, is that The O’Reilly Factor for Kids could have used a heavy dose of the surreal imagination that O’Reilly allegedly displayed while subjecting Mackris to imaginary tales of Caribbean shower sex starring her, him, a loofah, and, in a positively Dr. Seussian touch, a falafel. Minus such whimsical lapses, The O’Reilly Factor for Kids doesn’t have much going for it.

    Theoretically, this book should have been a spectacular mismatch between author and audience. But instead of bitch-slapping trembling tots into cowed submission, as he does with the guests on his TV show, O’Reilly plays it like a butch Mr. Rogers, gently instructing his charges to avoid cigarettes and to be nice to their parents. The aggressively uninspired tone is somewhat amusing, especially since O’Reilly had a co-author. (It didn’t really take two human beings to craft the sentence “Parties are the dessert of life, not the main course,” did it?) And in an effort to show he’s down with the shorties, O’Reilly occasionally interjects instant-message shorthand into his narrative. But after a few perfunctory IMHO’s and TTYL’s, you can tell his heart’s not really in it. Cyber-banter’s the communication style of a younger generation; O’Reilly no doubt prefers the phone.

    With the exception of Deepak Chopra, contemporary self-help tends to be dominated by extremely white men like O’Reilly, John Gray, Tony Robbins, and Richard Carlson. Thus, it’s refreshing to see the emergence of Tariq “K-Flex” Nasheed, author of The Art of Mackin’. Originally published in 2000 by a small press in Chicago, Mackin’ has reportedly sold more than 100,000 copies over the last four years. Now, Riverhead Books, the publisher of best-selling financial guru Suze Orman and best-selling guru guru the Dalai Lama, is bringing out a new edition of Nasheed’s book.

    Going a step further than the spiritually minded Lama and the money-oriented Orman, Nasheed proclaims his ability to get “the paper, the power, and the pussy.” In the pages of The Art of Mackin’, though, it’s the pursuit of the third “P” that claims most of his attention. With a combination of Machiavellian dispassion and
    hip-hop posturing that often reads like unintentional satire—just a few steps away from Tim Meadows’ old Saturday Night Live character, the Ladies’ Man—Nasheed lays out his rules for using “pimp game as a form of manipulation (not deceit) in order to get what [you] want from women.”
    With its emphasis on honesty, logic, and self-discipline, The Art of Mackin’ is a weirdly decent book, and yet also a depressing one. Based on Nasheed’s characterizations, macks aren’t misogynistic so much as misanthropic, fundamentally cynical about human nature, and obsessed with looking out for number one. For a book devoted to sexual attainment, there’s virtually no sense of pleasure in The Art of Mackin’, and certainly no romance. In Nasheed’s worldview, women aren’t people one actually connects with on any sort of human level, even temporarily. And they’re not even sex objects to hedonistically enjoy. Instead, they’re merely stereotypes to analyze, codes to crack.

    Still, if macks seem as unsympathetic and humorless as sharks, don’t judge them too quickly. They may display an almost preternatural self-assurance, but as The Art of Mackin’ reveals, they’re just as susceptible to bouts of low self-esteem as any of us. In such instances, Nasheed advises, the key is to look on the bright side of things. “Start giving positive affirmations to yourself such as, ‘I have a nice smile. I’m a fun brother to be around. I’m smart. My game is tight. I have a nice speaking voice,’ etc.” For self-help voyeurs, it’s money shots like this that make the genre so rewarding: Even when you just go looking for entertainment, you end up learning something new!

  • Open House

    In the realm of home improvement porn, HGTV is the softcore king. Designer dominatrices who flagrantly ignore client safe-words (“Please, no purple walls!”) have no place on this channel. Nor do professional organizers who march around like Dr. Phil with obsessive compulsive disorder, tough-sorting messy homeowners into a state of tidy bliss. In an effort to enliven a genre that is literally based on the notion that watching paint dry is entertaining, HGTV competitors like TLC and The Style Network dish up cheesy theatrics—but HGTV goes a different route. Modestly upscale, stylishly mild, it serves televisual polenta.

    The male and female hosts of HGTV shows are uniformly upbeat, gracious, and well-assembled, like Stepford wives but with an even greater interest in the home arts. Shows like House Hunters and Designer’s Challenge, despite their semi-verité sequences, have less dramatic tension than a marketing brochure: Self-conscious homeowners “spontaneously” interact with realtors and designers until, after two or three time-killing missteps, they manage to find the two-bedroom townhouse or solid-oak entertainment center that truly speaks to their souls. If Martha Stewart has earned a reputation as the whitest woman in America, then HGTV would surely seem to be America’s whitest TV network.

    Peer deeper into this blizzard of blandness, however, and you will discover a vision of swatchbook inclusiveness. Both the pros (hosts, designers, organizers, etc.) and the amateurs (homeowners and aspiring homeowners) come in a variety of hues. Gays and lesbians are present too, as are biracial couples, single-parent families, and even that oft-marginalized group in the home-improvement universe, renters. (TLC and The Style Network feature the same commitment to diversity, but because their shows aren’t so painstakingly vanilla in temperament, the sense of disjunction isn’t nearly as pronounced.)

    Perhaps it’s bad manners even to bring up this observation; the shows themselves are quite demure on matters of ethnicity or sexual orientation. Instead, they concentrate on life’s more pressing concerns, like how to turn a dark, crowded bedroom into a soothing retreat with plenty of storage space. Beyond race, beyond sexual desire, HGTV suggests, a common yearning for vaulted ceilings and chic but functional window treatments binds us all.

    On occasion, Hollywood shows similar insight. 2002, the last year for which statistics are available, was a record year for minority representation in TV and movie productions, with 24.2 percent of all roles going to African-Americans, Latinos, Asian/Pacific Islanders, or Native Americans. The current TV sitcoms My Wife and Kids, The George Lopez Show, and The Bernie Mac Show all feature minority families, and in general, race is as incidental a factor on these shows as it is on those like Everybody Loves Raymond or Malcolm in the Middle.

    But despite such progress, Hollywood still has a penchant for portraying ethnic characters exclusively in terms of their ethnicity (and gay and lesbian characters in terms of their carnal preferences). And it still has fairly narrow notions about how ethnicity and sexual orientation map to potential roles. Last year’s Exhibit A was Banzai, Fox’s Japanese game-show spoof that tossed out Asian stereotypes like a peanut vendor at a baseball game. This year’s Exhibit A is the new sitcom Method and Red, yet another exercise in racial harmony in which funky black people serve as the antidote to white suburban sterility, and white suburban sterility serves as the varnish of propriety that funky black people need to pass in the land of leaf-blowers and McMansions.

    In Method and Red, two rappers (aka Method Man and Redman) move to Nottingham Estates, a snooty gated community where African-Americans are apparently as rare as unicorns. By demonstrating their essential decency, however, Method and Red gradually earn some cul-de-sac cred with their Caucasian neighbors, and they don’t even have to change the way they dress or talk to do it. Like Queen Latifah in the hit movie Bringing Down the House, they prove that they can succeed in the suburbs on their own terms. But self-affirmation and empowerment aren’t the only messages at play here: Such storylines tacitly endorse the idea that the suburbs aren’t a natural place for blacks to live, and they present African-American authenticity as a narrow, fixed phenomenon. Unless you look like you’re rolling with the Wu-Tang Clan or G-Unit, they suggest, you’re not truly black.

    HGTV is much less doctrinaire. As long as you’re dedicated to home improvement, you’re in. And, thus, the network ends up featuring people with a variety of income levels and personal styles. This is true of everyone on the network, regardless of their ethnicity or gender preference. Sometimes you see an affluent black attorney dreaming of a backyard putting green; sometimes you see a black family of more modest means renovating their kitchen. On HGTV, there’s no single way to be black or white or gay.

    Still, in some instances, the network does seems too willing to keep its progressive perspective in a (brightly lit, neatly organized) closet. When the double sinks in the master bathroom suite are his and his or hers and hers, HGTV’s indifference to gender preference seems at least as timid as it is enlightened. On a recent episode of Curb Appeal, for example, the featured gay couple was never actually referred to as a couple, or even as partners. Instead they were simply, neutrally, the “homeowners.” And while one of the pair gave their designer a hug at the end of the episode, they were never shown hugging (or even touching) each other.

    Given that gays and minorities still contend with discriminatory mortgage lending practices and other related issues, HGTV’s reluctance to address such realities is disappointing—and yet even this has an upside. By completely ignoring race and gender preference, HGTV helps normalize the idea that American families come in many varieties. If HGTV was your only source of information about the state of American culture, you’d have no idea that millions of “family-values” zealots hate gays, that biracial marriages still raise eyebrows, or that media depictions of middle-class black and Latino families are relatively rare. Indeed, it’s either a testament to HGTV’s bland artistry or, perhaps, to its modest Nielsen ratings that conservative finger-waggers aren’t fulminating against the network on a regular basis.

    Despite what the producers of Method and Red might think, there’s nothing particularly novel about black people owning their own homes. According to the U.S. Census Bureau, African-American homeownership has risen six percent in the last fourteen years, to approximately forty-eight percent today. With numbers like that, you’d think that Hollywood could easily pump out rainbow-tinted visions of multi-culti domesticity that conformed both with reality and the perennial daydreams of Californian bleeding hearts. After all, as talk-radio squirt-guns like Rush Limbaugh and Sean Hannity love to remind us, Hollywood is a giant liberal propaganda machine, right?

    As it turns out, though, the network that does the most to flesh out such statistics isn’t really part of the Hollywood establishment. HGTV is owned by Scripps Networks, the cable arm of the E.W. Scripps Company. This is a newspaper conglomerate that owns approximately two dozen daily papers in cities like Abilene, Kansas; Birmingham, Alabama; and Knoxville, Tennessee. With its corporate headquarters in Cincinnati, Ohio, Scripps is a heartland enterprise whose corporate bullpen of political commentators, may of whom are syndicated and distributed through the Scripps Howard News Service, features more than a few hard-throwing righties. A few recent column titles: “Ronald Reagan, Intellectual,” “Gun Control Loses Firepower,” and “Kerry’s Plan to Wreck The Economy.”

    Perhaps it’s Scripps’ red-state bona fides that keep the Limbaughs and Hannitys of the world at bay; Hollywood elitists trying to engineer a more politically correct society from their Malibu mansions make much juicier targets. Or perhaps HGTV draws so little criticism for its progressive vision because scapegoats are so much easier to demonize when they’re kept abstract, or caricatured in movies, TV shows, and hip-hop videos.

    On HGTV, gay couples go about the everyday mundanities of domestic life, and guess what? They seem every bit as boring and innocuous as straight people! Even the most tremulous defenders of the sanctity of heterosexual marriage must take comfort in such essential truths, because, really, how can the nation’s homosexuals undermine Western Civilization when they’ve got basement clutter to battle and new kitchen fixtures to contemplate? And, ultimately, HGTV has this humanizing effect on everyone that it invites into its placid utopia. White, black, Asian, Hispanic, gay, straight, whatever—everyone is welcome at HGTV, everyone shares similar aspirations and desires, and everyone looks completely at home.

    Greg Beato has written for Spin, the Washington Post, LA Weekly, and many other publications.

  • Too Much Is Not Enough

    “I am big,” sneered Norma Desmond, the superannuated silent-movie star in Billy Wilder’s mid-century classic, Sunset Blvd. “It’s the pictures that got small.” Today, Ms. Desmond must serve as the patron saint for any number of superstars wondering where the magic went. But now, of course, it’s not just the pictures that have gotten smaller. Audiences have shrunk too, and so has our interest in just sitting back and watching. When we’re not playing videogames, we’re starring in reality TV series. When we’re not starring in reality TV series, we’re blogging. In a world of niche markets and interactivity, it’s almost impossible to be big like Norma Desmond was big, and one day soon, our own disgruntled superstars will descend upon suburban shopping malls and cineplexes with AK-47s blazing.

    But even as the potency of superstardom diminishes, the idea of it remains as tantalizing as ever, and thus I direct your attention to Superstar USA, an anti-talent show that aired on the WB in May and June. A deft amalgamation of Fox’s American Idol and MTV’s Punk’d, eager hopefuls who turned up for the show’s open auditions thought they were participating in a search for the next overnight pop star. Superstar was really on the prowl for karaoke Kevorkians, song-butchers so lethal they could kill classic hits in five notes or less.

    Superstar employed three judges, all closely modeled after their American Idol forebears. Eighties novelty rapper Tone-Loc provided mechanical urban flava in the manner of American Idol’s Randy Jackson. (However, understanding that it is technically impossible to jam more “dawgs” and “a’ights” into a sentence than Jackson does, Loc simply played it cool.) Second-tier pop star Vitamin C was a revelation in the Paula Abdul role of MILFish nurturer: Who knew the woman behind generic hits like “Graduation” and “Smile” was so funny and appealing? Lastly, there was television producer Chris Briggs, an acerbic, leather-clad cad, Superstar’s Simon Cowell.

    Together, this trio dispatched talented performers with hilarious poker-faced viciousness. “I didn’t sense there was the preparation with that song, which is disrespectful to Gladys Knight,” exclaimed Briggs to one singer. “And it’s a little disrespectful to the Pips.” Awful performers, on the other hand, were greeted with equally exaggerated deadpandering. “You made love to that song,” Briggs told a finalist named Tamara after her semi-narcoleptic performance. “You seduced it over dinner. You massaged it. You led it discreetly into the bedroom. You disrobed it. You laid it upon the bed gently. You found a rhythm.”

    No matter how tone-deaf or rhythmically challenged, the performers ate up such praise like Ruben Stoddard attacking a box of donuts. Eventually, twelve finalists were flown to Hollywood to compete for a recording contract and a $100,000 prize. There, they received state-of-the-art celebrity processing (image enhancement, vocal triage, dance lessons, etc.) and engaged in more performances. Rosa, a pretty twenty-two-year-old from Mexico City, sang in a quavering soprano that transformed hackneyed pop lyrics into strangely beautiful Martian poetry. High-kicking, hip-grinding Nina Diva favored costumes that made her look like a hooker moonlighting as an aerobics instructor. Eighteen-year-old Frank, a manorexic clothes-horse from New Jersey, belted out “Survivor” in a nasal monotone while stalking the stage in high heels and flared slacks with fishnet cuffs.

    As I write this in early June, the WB has yet to air Superstar’s final episode, wherein host Brian McFayden reveals the truth behind the show and destroys the visions of superstardom swooshing around inside the contestants’ fame-addled heads. At times, it has seemed like the show is actually a hoax on its viewers, with the contestants in on the gag. After all, could sweetly confident Mario, a cadaverous nerd with the dance moves of a depressed flamingo, really think he had a legitimate shot at international superstardom? Didn’t he have friends or family to give him a reality check?

    In the end, Superstar USA was real: The contestants’ inventive vocal flourishes, performance tics, and singular fashion choices were too off-handed and variegated to have been crafted by some reality-show writer. Which, of course, means that Superstar USA was indeed a pretty mean-spirited enterprise, capitalizing on unsuspecting oddballs, and using predatory editing techniques and off-screen manipulation to exaggerate their haplessness and their hubris. One example: The contestants were apparently told which songs to sing only minutes before their performances, and thus didn’t always know the words. Jamie Foss, a beautifully upholstered blonde from Erskine, Minnesota, met this challenge with can-do aplomb, writing the lyrics on her hand. The producers loved her ingenuity and promised that the cameras would cut away from her whenever she needed to consult her notes. In reality, of course, they zoomed in on her hands repeatedly.

    The idea that people whose aspirations run circles around their abilities deserve to be publicly humiliated for such folly gains currency with each passing TV season. MTV laid the groundwork for this conceit, perhaps inadvertently, with shows like FANatic (crazed fans meet their favorite stars) and Becoming (crazed fans don their favorite stars’ clothes and make music videos). True, these shows were somewhat subversive in relegating superstars to bit-player status and making fans the biggest stars of all.

    Very punk concept in theory, it was often the opposite in practice. As everyday teens interacted with their heroes, the differences were thrown into bold relief. The superstars were beautiful, self-assured, worthy of worship. The fans were awkward, tongue-tied geeks, obvious and unsightly trespassers in the realm of celebrity.

    On Fox’s American Idol, designated dream-killer Simon Cowell explicated the subtextual cues of FANatic and Becoming with bracing clarity. “You’re absolutely dreadful,” he tells aspirants who don’t measure up, because for him, it’s not enough to break bad news, he wants to break spirits too. For American Idol, the old order still holds. A precious talented few belong on stage; the rest belong on Barcaloungers, and they need to know their place. The artistic sanctity of near-gods like Barry Manilow and Elton John must be preserved.

    At Superstar USA, the ruling forces are more attuned to the zeitgeist. They know that talent is just another commodity now. Sure, it may be relatively scarce on a per-capita basis, but in an age where services like iTunes put thousands of songs at your fingertips, it’s still available on-demand. In fact, there’s actually a talent glut: Thousands of expertly styled, technically accomplished Stepford singers are milling around out there who know exactly what’s expected of them and exactly how to deliver it. They’ve studied, they’ve polished, they’re suffocatingly professional. Indeed, how else to explain the popularity of William Hung, American Idol’s own Johnny Rotten, except as the audience’s collective gasp for fresh air? Gently wobbling to “She Bangs,” politely dismissing Simon’s fussy strictures, Hung reminded viewers of Punk Rock 101’s primary lesson: that technique can be oppressive and limiting—an uptight, middle-aged, British-accented drag.

    American Idol remains resolutely married to the idea of talent. In contrast, Superstar USA just wanted to entertain. “Cookie-cutter pop star wannabes with good voices need not apply, because we’re looking for someone different,” declared host McFayden. “There is an infectiousness to these people that’s fun to watch,” said judge Briggs. And however conveniently such sentiments helped to mitigate the show’s inherent sadism, they were also true. If Mario and Nina Diva and all the rest had merely been bad singers, the show would have gotten old fast. What kept it engagi
    ng was their personalities, their unique twists on stale pop-star conventions, their style, and their spirit. Sure, none of the WB’s superstars are likely to go platinum, but for a few weeks in the spring of 2004, they were the most interesting thing on TV—candid, vulnerable, full of enthusiasm and irrepressible confidence. Best of all, they were completely unpredictable.

    They were also pretty disposable, but these days, who isn’t? While Superstar USA drew criticism for exploiting naïve dreamers—the Parents Television Council dubbed it the “ultimate sick joke”—it also poked fun at its own inconsequence in an era where superstars are a dime a dozen and loyal fans are the scarcest resource of all. Indeed, remember who got hired as judges. Tone-Loc was a superstar himself once, going double-platinum on his 1989 debut album. Vitamin C was a viable commodity even more recently, with a platinum album and five Top 40 singles between 1999 and 2001. Both are smart and personable, both have musical talent, and yet despite their successful track records, look where they are now. In her time, Norma Desmond would have been too big to participate in a low-budget, gimmicky reality show that hardly anyone watched, but in 2004, fame’s a bitch, and real-life former icons have to pay the bills somehow. That, perhaps, is superstardom’s cruelest joke of all.